Michelle Lutz
Albany,NY
Summary
Systems Analyst with NYS Tax and Finance Department, adept at project management and data analysis. Spearheaded IT strategy development, enhancing operational efficiency and reducing system downtime. Expert in requirements gathering and system troubleshooting, consistently delivering projects on time and within budget while driving informed decision-making through comprehensive data insights.
Overview
20
20
years of professional experience
Work History
Systems Analyst
NYS Tax and Finance Department
01.2005 - Current
- Assisted in the development of long-term IT strategies aligned with overarching organizational goals.
- Managed multiple projects simultaneously, consistently meeting deadlines and budget constraints.
- Provided expert technical support, reducing system downtime and minimizing disruptions to daily operations.
- Conducted comprehensive data analysis to identify patterns and trends, informing decision-making processes.
Education
Associates Of Information Technology - Computer Programming
Skills
- Project management
- Data analysis
- System troubleshooting
- Requirements gathering
Timeline
Systems Analyst - NYS Tax and Finance Department
01.2005 - Current
Bryant And Stratton College - Associates Of Information Technology, Computer Programming
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