Michelle Manzo
Stockton,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Associate
Amazon Fullfilment Center
04.2024 - Current
- Unloading packages from pallets and placing on conveyor belts
- Scanning packages and counted quantities of items
- Wrapped pallets
- Did safety precaution tape through out the warehouse.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Personal Care Assistant
Accredited Home Health Care
11.2020 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
Respite Care Provider
Pacific Homecare Services
05.2016 - Current
- Have been respite for autism and developmental day
- In home caregiver
- Remote position.
- Enhanced patient comfort with compassionate and attentive support during daily activities.
- Assisted patients with personal hygiene tasks, promoting dignity and wellbeing.
Medication Aide
The MBK Commons
02.2024 - 03.2024
- Helped with showers, dressing, feeding, taking trash out, serving dinner, helping put to bed
- Med tech training
- Giving accurate medication for residents.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Referral Coordinator
Touro University Medical Group
01.2023 - 05.2023
- Review referrals for specialty doctor
- Make sure insurance is in network with clinic
- Requesting information as needed for referrals that specialist need in order to see patient
- Responded to patient inquiries to offer timely updates regarding referral status.
- File and distribute referrals to each specific specialist.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
Medical Receptionist
Community Medical Center
12.2021 - 01.2023
- Help check in patients for appointments
- Check insurances
- Scrub a providers schedule
- Call patients to confirm, reschedule, or schedule appointments.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Education
Associate of Arts - Spanish
San Joaquin Delta College
Stockton, CA05.2024
High School Diploma -
Edison High School
Stockton, CA05.2016
Skills
- Customer Service
- Time Management
- Computer Skills
- Cash Handling
- Leadership Qualities
- Medical Terminology
- CPR Certified
- Can lift up to 50 pounds
- Can work under pressure
Certification
CPR Certfied
Work Under Pressure
Can work under pressure.
Language Skills
Communication skills in Spanish and English
Adaptability
Adapt to new enviroment quickly
Physical Ability
Can lift up to 50 pounds.
Typing Speed
50wph
Availability
Available to work in any condition
Timeline
Associate
Amazon Fullfilment Center
04.2024 - Current
Medication Aide
The MBK Commons
02.2024 - 03.2024
Referral Coordinator
Touro University Medical Group
01.2023 - 05.2023
Medical Receptionist
Community Medical Center
12.2021 - 01.2023
Personal Care Assistant
Accredited Home Health Care
11.2020 - Current
Respite Care Provider
Pacific Homecare Services
05.2016 - Current
Associate of Arts - Spanish
San Joaquin Delta College
High School Diploma -
Edison High School