Michelle Martinez
Conroe,TX
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols.
Overview
1
1
Certification
Work History
Sales Associate
TJX Companies
Conroe, TX
02.2024 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to achieve monthly sales targets.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Education
Certificate - CMA Program, Cal Regional-AMCA
Clinical Medical Assistant
Conroe, TX01-2025
High School Diploma -
Caney Creek High School
Conroe, TX05-2024
Skills
- Medical terminology
- Phlebotomy
- CPR
- Administration
- Vitals
- Time management
Accomplishments
- Resolved product issue through consumer testing.
- received a floral certification in high school
Certification
Medical assistant
CPR- American Heart Asssociation 11/12/2024-11/2026
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
TJX Companies
02.2024 - 04.2024
Certificate - CMA Program, Cal Regional-AMCA
Clinical Medical Assistant
High School Diploma -
Caney Creek High School