Michelle Matsumoto
Stockton,CA
Summary
Motivated food service worker with a strong work ethic and experience in training staff. Expertise in maintaining operational efficiency and delivering high-quality customer service during peak periods.
Professional with hands-on experience in food service, prepared to contribute effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in food preparation, customer service, and maintaining clean, safe work environment. Reliable and dependable, with commitment to high standards and delivering quality service.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Food Service Worker
Stockton Unified School District
10.2022 - Current
- Prepared and served nutritious meals in compliance with health and safety regulations.
- Monitored inventory levels to prevent shortages and ensure timely reordering of supplies.
- Trained new staff on food preparation techniques and safety standards for optimal performance.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Operated food service equipment, ensuring proper use and maintenance protocols were followed.
- Collaborated with team members to streamline meal service processes for efficiency.
Barista
Bon Appetit Management
07.2009 - 12.2014
- Prepared high-quality beverages following standardized recipes and presentation guidelines.
- Ensured cleanliness and organization of workstations to maintain health and safety standards.
- Trained new staff on beverage preparation techniques and customer service protocols.
- Developed efficient workflows to enhance speed of service during peak hours.
- Collaborated with team members to create seasonal drink specials, boosting sales and engagement.
Clerical Assistant (Volunteer Work)
Boggs Track Community Center
06.2014 - 10.2014
- Managed daily administrative tasks to ensure efficient center operations.
- Organized and maintained filing systems for easy access to documents.
- Coordinated scheduling for community events and activities, enhancing participation.
- Assisted in preparing reports and correspondence for management review.
- Facilitated communication between staff and community members to address inquiries.
Customer Service Cashier
Orange Julius
01.2006 - 02.2008
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining inventory levels and product displays to enhance sales.
- Resolved customer inquiries and complaints to ensure satisfaction and loyalty.
- Trained new cashiers on operational procedures and customer service standards.
- Monitored cash registers for accuracy, ensuring compliance with company policies.
Education
High School Diploma -
San Joaquin County Office of Education
Stockton, CA02.2016
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Positive attitude and energy
- Productivity and efficiency
Certification
Typing certificate
Timeline
Food Service Worker
Stockton Unified School District
10.2022 - Current
Clerical Assistant (Volunteer Work)
Boggs Track Community Center
06.2014 - 10.2014
Barista
Bon Appetit Management
07.2009 - 12.2014
Customer Service Cashier
Orange Julius
01.2006 - 02.2008
High School Diploma -
San Joaquin County Office of Education