Michelle Matthews
Covington,GA
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
- Visual merchandising
- Sales strategy
- Relationship building
Overview
1
1
Certification
19
19
years of professional experience
Work History
Store Manager
Dollar General
Covington, MI
11.2018 - Current
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised staff to maintain high levels of customer service.
- Oversaw inventory management and restocked shelves as needed.
- Visual merchandising
- Sales strategy
- Relationship building
Med tech
Yellow Brick House
Lithonia, Georgia
05.2015 - 10.2018
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Scheduled appointments and coordinated patient follow-ups efficiently.
- Assisted in training new staff on best practices and protocols.
- Observed and recorded vital signs and reported changes to physicians or nurses.
- Administered medications under physician direction following standard operating procedures.
Front Desk Night Auditor
Sleep Inn Hotel
Columbus, Georgia
07.2007 - 08.2015
- Managed guest check-ins and check-outs at Sleep Inn Hotel.
- Reconciled daily financial transactions and maintained accurate records.
- Assisted guests with inquiries and resolved issues promptly.
Education
Kendrick High School
Columbus, GeorgiaSome College (No Degree) - Health Administration
Kaplan University
Davenport, IASkills
- Inventory management
- Staff training
- Customer service
Certification
- Certified nursing assistant (CNA)
Timeline
Store Manager
Dollar General
11.2018 - Current
Med tech
Yellow Brick House
05.2015 - 10.2018
Front Desk Night Auditor
Sleep Inn Hotel
07.2007 - 08.2015
Kendrick High School
Some College (No Degree) - Health Administration
Kaplan University