Michelle Mccomas
Maple Grove,MN
Summary
With excellent [Skill] and [Skill] abilities, I am well-coordinated and organized. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Reliable and task-oriented, with a strong desire to provide high-quality patient care. Patient-centered and caring, with a strong focus on patient safety and care. Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the [Type] business. Patient Transporter with real-world experience escorting patients around medical facilities. Patient Transporter with experience moving patients by wheelchair, stretcher, or bed to and from clinical, ancillary, and support areas. Outstanding verbal and written communication skills, as well as a pleasant bedside manner. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
Overview
27
27
years of professional experience
Work History
Office Manager/cashier
Menards
07.2000 - 06.2010
- Maintained professionalism by keeping the check-out lines clean, tidy, and well-stocked.
- Used [Software] to draft and submit end-of-shift reports.
- Assisted the distribution team by moving new inventory to departments for restocking.
- Wrapped and bagged items for customers to protect them from damage and make them easier to transport.
- Collaborated with security to reduce loss by identifying suspicious behavior and sharing information with personnel, including individual and item descriptions.
- Ensured that customers and team members were safe by responding quickly and efficiently to spills and biological concerns.
- Maintained customer satisfaction by promptly and professionally handling [Type] product returns.
- Examined and resolved discrepancies between accounting data and cash drawer data.
- Handled point-of-sale transactions such as checks, cash, debit and credit card purchases, and refunds.
- Bagged merchandise with care and efficiency to minimize damage.
- Used my knowledge to assist new team members in learning how to operate registers, merchandise stock, and meet customer needs, resulting in increased group performance and customer satisfaction.
- Increased sales and customer satisfaction by keeping checkout areas clean and organized.
- Helped customers by answering their questions and completing their requests.
- Was in charge of arranging and stocking [Type] merchandise.
Patient Transport Aide
North Memorial Health Hospital
02.2011 - 01.2023
- Greeted patients and visitors with a warm smile and made them feel at ease.
- Provided transportation services in a [Type] environment for [Type] and [Type] patients using [Type] and [Type] equipment.
- Transported [Product or Service] to [Timeframe] customer locations.
- Maintained the confidentiality of patient data and conditions at all times to protect health information.
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to [Job Title].
- Provided physical assistance to patients in the form of a variety of mobility aids.
- Disinfected the equipment with appropriate cleaning products to reduce the risk of infection after each patient transport.
Housekeeper Aide
Saint Therese Senior Living of New Hope
06.1999 - 06.2000
- Restocked room supplies such as facial tissues to add a personal touch with each job.
- Arranged for extra room bedding, linens, towels, and furniture to be provided to accommodate guests with special needs.
- Disposed of trash and recyclables every day to avoid waste buildup.
- Implemented new cleaning processes and team strategies to reduce weekly manpower requirements by [Number] hours.
- Created and maintained clean and comfortable environments in [Type] buildings by vacuuming, cleaning windows, and dusting.
- Provided deep cleaning services to clients who needed extra help with [Type] areas.
- Stripped and refinished them to keep the condition and appearance of hard surface floors in good shape.
- Cleaned elevators, glass, and planters in public areas such as the lobby, pool, and public restrooms.
Assistant Store Leader
Pet Supplies Plus
09.2024 - Current
- Oversaw daily operations, ensuring compliance with company standards and policies.
- Led training initiatives for new team members, enhancing product knowledge and customer service skills.
- Implemented inventory management processes, improving stock accuracy and reducing shrinkage rates.
- Developed merchandising strategies to optimize product displays, increasing customer engagement and sales.
Education
High School - undefined
Cooper senior high school
New Hope, MN01.1999
Skills
Customer service
Communications
Organization
Timeline
Assistant Store Leader
Pet Supplies Plus
09.2024 - Current
Patient Transport Aide
North Memorial Health Hospital
02.2011 - 01.2023
Office Manager/cashier
Menards
07.2000 - 06.2010
Housekeeper Aide
Saint Therese Senior Living of New Hope
06.1999 - 06.2000
High School - undefined
Cooper senior high school