Summary
Work History
Education
Skills
Languages
Timeline
Generic

Michelle Medina

Austell,GA

Summary

Dedicated Medical Assistant with experience and skilled in HIPAA compliance and patient scheduling. Proven ability to enhance patient experiences through effective communication and strong customer service. Bilingual in Spanish and English, adept at managing medical records and supporting healthcare professionals in delivering quality care.

Work History

Medical Assistant

Pearl Pediatrics
Powder Springs, GA
09.2019 - 2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Supported billing processes by verifying insurance information and processing claims.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.

Medical Assistant

Saint James Medical Center
Mableton, GA
01.2015 - 2019
  • Assisted healthcare professionals with patient examinations and procedures.
  • Managed patient intake processes, ensuring accurate information collection.
  • Scheduled appointments and coordinated follow-up care for patients.
  • Maintained medical records in compliance with HIPAA regulations.

Education

Associate of Science -

Fortis College
Marietta

High School Diploma -

Osborne High School
Marietta Georgia

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Bilingual fluent in both Spanish and English

Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant

Pearl Pediatrics
09.2019 - 2022

Medical Assistant

Saint James Medical Center
01.2015 - 2019

Associate of Science -

Fortis College

High School Diploma -

Osborne High School