Michelle Meehan

Owner/Operator of housecleaning business. Standard housecleaning duties. Bid jobs, schedule jobs, order supplies, stocking, inventory,and maintenance of equipment. Customized to tailor each clients needs.

• Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Hired trained, and managed a high-performing team of employees.
• Managing scheduling/coordinations,cancellations and booking appointments
• booking and cleaning AirBnb cleanings and bed and breakfast turn overs.
• Directly resolving customer complaints
• Billing and Payroll Servies
• Answering phone calls and emails and front desk office reception
• Supply chain and Ordering Inventory

• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Maintained a clean and organized work environment for optimal food prep efficiency.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Enhanced customer satisfaction by providing timely and efficient food service.
• Greeted customers at counter to fulfill requests and answer questions.
• Trained new employees on proper food handling techniques and company procedures, fostering a consistent level of quality across the team.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Handled cash transactions with accuracy, balancing registers at the end of shifts.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Greeted visitors, answered questions, and accepted payments.
• Worked closely with kitchen staff to ensure smooth communication between front-of-house and back-of-house operations.
• Developed and maintained positive relationships with customers to enhance service.
• Trained staff on food safety protocols, ensuring compliance with health regulations.
• Mentored new associates, enhancing team performance and service quality.
• Resolved customer complaints promptly, fostering positive dining experiences and repeat business.
• Experienced with POS systems

• Greet patrons entering the venue to ascertain what each guest wanted or needed.
• Politely assist guests to their seats.
• Provided an elevated customer experience to generate a loyal clientele and provide a safe concert experience.
• Directed ticket holders to seats and facility locations.
• Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
• Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
• Guided patrons to seating, ensuring smooth entry and exit during events.
• Assisted in managing crowd flow, enhancing guest experience and safety.
• Diffusing customer complaints and resolving issues

• I provide loving and attentive care to pets including dogs,cats and other small animals.
• maintain daily routines such as feeding,exercising,and playtime to ensure well-being
• Administered medications as required and monitored behavior to identify and concerns
• preform house sitting duties including mail collection, plant care,and general home maintenance
• Developing and maintaining strong relationships with both pets and homeowners through trust and reliability

• Trained new crew members on safety protocols and operational procedures.
• Implemented process improvements that enhanced service delivery and customer satisfaction.
• Coordinated team schedules to optimize labor resources and meet production goals.
• Resolved operational issues swiftly to minimize downtime and maintain service quality.
• Trained employees in time management and proper ways to complete job duties.
• Addressed any personnel conflicts or issues in a timely manner, maintaining open lines of communication with all team members.
• Handled employee scheduling, balancing workload while accommodating individual preferences and availability.
• Established and enforced policies and procedures to maintain high standards of work.