Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Mejia

Miami,FL

Summary

Dynamic and results-driven professional with extensive experience, excelling in team collaboration and proactive leadership. Adept at enhancing customer satisfaction through innovative service strategies and effective communication. Proven ability to thrive under pressure while maintaining high standards in beverage preparation and service excellence.

Overview

2
2
years of professional experience

Work History

Bartender

Swarm Group (III Points, After Life and others)
Miami, FL
10.2023 - Current
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Developed good working relationships with fellow employees through effective communication.
  • Provided drink suggestions to customers based on their preferences.

Server

Love Life
Miami, FL
04.2023 - Current
  • Identified needs of customers promptly and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Server And Bartender.

Evios Pizza Grill
Miami, FL
04.2025 - 06.2025
  • Prepared drinks according to standard recipes.
  • Followed health safety guidelines when preparing and serving food products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Assisted in training new servers.

Supervisor and Server

La Picana Grill
Miami, FL
01.2025 - 06.2025
  • Accurately recorded orders on cash register and point-of-sale system.
  • Prepared drinks according to standard recipes.
  • Provided excellent customer service to ensure satisfaction.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Created new strategies for improving customer service standards within the organization.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.

Education

Bachelor in Industrial Chemistry -

Universidad Tecnologica De Pereira
Colombia
01-2021

Skills

  • Work under pressure
  • Communication skills
  • Team collaboration
  • Proactive team player
  • Team coordination and leadership
  • Enthusiastic team player
  • Speak English and Spanish

Timeline

Server And Bartender.

Evios Pizza Grill
04.2025 - 06.2025

Supervisor and Server

La Picana Grill
01.2025 - 06.2025

Bartender

Swarm Group (III Points, After Life and others)
10.2023 - Current

Server

Love Life
04.2023 - Current

Bachelor in Industrial Chemistry -

Universidad Tecnologica De Pereira