RODRIGO REYES
Queens,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Bartender or Server position. Ready to help team achieve company goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I have working in the food and costumer service industry for over 16 years. My objective is to obtain that allows me to learn move and progress toward higher levels of performance.
Overview
20
20
years of professional experience
Work History
BARTENDER
BILL'S BAR AND BURGER
Rockefeller Center, New York,NY
01.2024 - 05.2026
- delivered high-volume bar service while maintaining speed, accuracy, and costumer satisfaction.
- prepared cocktails and managed bar inventory to ensure smooth daily operations.
- built strong relationships with guests, contributing to repeat business and positive dining experiences.
- Maintained cleanliness and compliance with alcohol service and safety regulations.
Server
BILL'S BAR AND BURGER
Rockefeller Center, New York
03.2023 - 05.2026
- Provide attentive and efficient table service in a fast-paced restaurant environment.
- Processed orders and payments accurately using POS systems.
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Collaborated with team members to maintain smooth service during peak hours.
- Trained new servers on restaurant protocols and service standards for consistent performance.
Bartender
Burger & Lobster Flatiron
39 W 19th St, New York, NY 10011
07.2021 - 01.2024
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Server
Burger & Lobster Flatiron
39 W 19th St, New York, NY 10011
12.2019 - 07.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Food Runner
Burger & Lobster Flatiron
39 W 19th St, New York, NY 10011
06.2017 - 12.2019
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Answered questions from restaurant patrons regarding menu items.
- Organized and replenished supplies at food stations to optimize team performance.
- Assisted servers with table settings and beverage refills to support high-volume shifts.
Food Runner/ Busser
The Skinny Bar And Lounge
174 Orchard St, New York, NY 10002
12.2015 - 06.2017
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted servers with table settings and beverage refills to support high-volume shifts.
- Selected food items from serving or storage areas and placed in dishes, on serving trays or in takeout bags
Kitchen Manager
The Skinny Bar And Lounge
174 Orchard St, New York, NY 10002
01.2015 - 12.2015
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Checked and tested foods to verify quality and temperature.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Cook Staff/oyster Bar
Apartment 13
115 Avenue C, NY 10009
07.2013 - 01.2015
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- open and serve oysters
Cook Staff/Salads/Grill Cook/Prep Line Cook
The DL
95 Delancey St, New York, NY 10002
07.2013 - 12.2014
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
Barback/Food Runner/Table Busser
Juliette Bistro Restaurant
135 North 5th St. Brooklyn NY 11211
09.2008 - 07.2013
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Restocked ice, condiments and snacks.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Delivered food to customers at bar and tables.
- Monitored dining room inventory and replenished as necessary.
Cook Staff
Juliette Bistro Restaurant
135 North 5th St.Brooklyn NY 11211
03.2008 - 09.2008
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Transitioned between breakfast and lunch service.
- Ordered and received products and supplies to stock kitchen areas.
Food Runner/Busser
Cipriani International
110 East 42nd St. NY, 10017
07.2006 - 03.2008
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Resolved and escalated customer issues quickly to uphold strong customer relations standards.
Education
High School Diploma -
Bachillerato Niños Heroes
Puebla,MexicoSkills
- Exceptional costumer service
- Capacity to work as a member of a team
- work under pressure
- Learn quickly
- High level of knowledge hospitality industry for more than 15 years
- Punctual
- Professionalism and strong work ethic
Timeline
BARTENDER
BILL'S BAR AND BURGER
01.2024 - 05.2026
Server
BILL'S BAR AND BURGER
03.2023 - 05.2026
Bartender
Burger & Lobster Flatiron
07.2021 - 01.2024
Server
Burger & Lobster Flatiron
12.2019 - 07.2021
Food Runner
Burger & Lobster Flatiron
06.2017 - 12.2019
Food Runner/ Busser
The Skinny Bar And Lounge
12.2015 - 06.2017
Kitchen Manager
The Skinny Bar And Lounge
01.2015 - 12.2015
Cook Staff/oyster Bar
Apartment 13
07.2013 - 01.2015
Cook Staff/Salads/Grill Cook/Prep Line Cook
The DL
07.2013 - 12.2014
Barback/Food Runner/Table Busser
Juliette Bistro Restaurant
09.2008 - 07.2013
Cook Staff
Juliette Bistro Restaurant
03.2008 - 09.2008
Food Runner/Busser
Cipriani International
07.2006 - 03.2008
High School Diploma -
Bachillerato Niños Heroes