Michelle Mendoza
Mesa,Arizona
Summary
Competent Accounts Receivable Specialist bringing 5 years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.
Overview
12
12
years of professional experience
Work History
ACCOUNTS RECEIVABLE Specialist
07.2019 - Current
- Reconciled accounts on a daily and monthly basis, meticulously analyzing billing records against state processors to ensure accurate financial balance and compliance; reduced billing errors by 25% and maintained 100% accuracy in financial reporting
- Answer emails from clients and other departments in a timely manner
- Managed invoicing and billing processes for clients across designated states, offering support in backup roles as required.
BILLING AND WARRANTY SPECIALIST
07.2018 - 02.2019
- Facilitated daily input of invoices into billing systems, contributing to accurate and efficient billing processes
- Played a key role in reporting and auditing activities, collaborating with internal departments to address customer disputes
- Executed the Special Billing function daily, ensuring timely and precise delivery of custom bills for all customers.
REFUNDS OFFICER II
University Of Phoenix
11.2011 - 03.2016
- Applied local, state, and federal guidelines to meticulously calculate Title IV refunds
- Engaged in the preparation of daily reports to uphold stringent quality standards, meet deadlines, and ensure procedural accuracy at 98%
- Consistently met production standards, demonstrating a commitment to maintaining the highest levels of quality and integrity in processing financial aid files
- Assumed responsibility for ensuring compliance and quality, guaranteeing the accurate and timely processing of Title IV funds for financial aid.
Education
High School Diploma -
Battle Creek Central High School
Battle Creek, MISkills
- Customer Service
- Problem solving
- Active listening
- Organization
- Flexibility
- Accurate Payment Posting
- Cash Application
- Aging Reports Analysis
Timeline
ACCOUNTS RECEIVABLE Specialist
07.2019 - Current
BILLING AND WARRANTY SPECIALIST
07.2018 - 02.2019
REFUNDS OFFICER II
University Of Phoenix
11.2011 - 03.2016
High School Diploma -
Battle Creek Central High School
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