MICHELLE MEYER
SANDUSKY,OH
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking and exceptional customer service skills at Huron Yacht Club, consistently delivering outstanding service to develop a loyal clientele. My expertise in liquor, beer, and wine, combined with a commitment to responsible alcohol service, contributed to a significant improvement in customer satisfaction and repeat business.
Overview
20
20
years of professional experience
Work History
Bartender/Server
Huron Yacht Club
07.2023 - 06.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server
Cracker Barrell Old Country Store
08.2016 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender/Server
Olive Garden
06.2004 - 05.2016
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Mixed and served both alcoholic and non-alcohol beverages for patrons.
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
BBA - Hotel\Restaurant\Resort Management
Northwood University
Midland, MI06.2004
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Responsible Alcohol Service
Timeline
Bartender/Server
Huron Yacht Club
07.2023 - 06.2024
Server
Cracker Barrell Old Country Store
08.2016 - 09.2022
Bartender/Server
Olive Garden
06.2004 - 05.2016
BBA - Hotel\Restaurant\Resort Management
Northwood University