Michelle Mitchell
Massapequa,NY
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Barista
Steven Vaccaro
04.2024 - 10.2024
- Operated espresso machines and other equipment proficiently, maintaining cleanliness and safety standards.
- Managed inventory of coffee beans and supplies, ensuring stock levels met demand.
- Assisted in training new baristas on beverage preparation and customer interaction techniques.
- Handled cash register transactions accurately, processing payments efficiently.
- Engaged with customers to promote new menu items and encourage repeat business.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Event Staff Member
Michi Gracia
07.2022 - 10.2024
- Collaborated with team members to execute event plans efficiently.
- Monitored inventory levels of supplies, facilitating timely reorders as needed.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
Cashier
Thomas Primavera
10.2024 - Current
- Maintained accurate cash drawer balances throughout shifts.
- Collaborated with team members to ensure smooth store operations.
- Ensured cleanliness and organization of the checkout area for optimal efficiency.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Massapequa High School
Massapequa, NYSkills
- Cash handling
- Customer engagement
- Point of sale operation
- Inventory management
- Time management
- Empathy and patience
Timeline
Cashier
Thomas Primavera
10.2024 - Current
Barista
Steven Vaccaro
04.2024 - 10.2024
Event Staff Member
Michi Gracia
07.2022 - 10.2024
High School Diploma -
Massapequa High School