Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Moore

Vacaville,CA

Summary

Skilled Cosmetologist with specialized training in hair styling and skincare treatments. Possess proven ability to build customer relationships while delivering high-quality services that meet individual client needs. Strengths include creative talent for design, keen eye for detail, and strong interpersonal skills. Previous work showcases consistent commitment to providing exceptional customer service resulting in increased customer satisfaction rates.

Overview

20
20
year of professional experience
5
5
Certification

Work History

Cosmetologist

Self-employeed
Vacaville, CA
07.2024 - Current
  • Maintained cleanliness of salon equipment and tools.
  • Performed haircuts, coloring, highlighting and styling techniques.
  • Provided consultations to clients on beauty treatments, products and services.
  • Created customized hair styles according to client's preferences and facial features.
  • Ensured proper sanitation practices were followed at all times.
  • Managed appointments through scheduling software program.
  • Attended continuing education classes to stay up-to-date with trends in the industry.
  • Performed scalp treatments to improve hair health and texture.
  • Assisted customers in selecting appropriate retail products for their needs.
  • Maintained accurate records of customer services provided.
  • Developed a loyal client base through excellent customer service.
  • Collaborated with other professionals in the beauty industry.
  • Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
  • answering phones, scheduling appointments and processing payments.
  • Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Assisted with basic bookkeeping, filing and maintaining clients' records.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Designed cleaning schedules and organizational systems for treatment and sales areas.
  • Responded to customer inquiries by phone, email, and in person.
  • Operated cash registers to receive payments from patrons.

Esthetician

Cache Creek Casino Resort
Brooks, CA
01.2024 - 08.2024
  • Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
  • Maintained cleanliness of treatment room and equipment between appointments.
  • Demonstrated proper use of all products to ensure client satisfaction with results.
  • Conducted consultations with new clients to assess skin type and discuss desired outcomes.
  • Checked supplies inventory regularly to ensure adequate stock levels at all times.
  • Adhered to safety protocols throughout all procedures to minimize risk of injury or infection.
  • Attended continuing education courses related to esthetics industry advancements.
  • Kept detailed records of client visits, treatments performed, and product purchases.
  • Communicated effectively with other members of the spa team regarding client concerns.
  • Developed a thorough understanding of available services by participating in training sessions.
  • Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
  • Sold salon-exclusive skin care products and encouraged service upgrades.
  • Used magnifying lamps or visors to evaluate and examine client skin condition and appearance.
  • Educated clients on skin conditions, treatments and products to grow sales.
  • Monitored product freshness, appearance, and cleanliness to improve quality control.

Education

Cosmetology State License - Cosmetologist

Solano Community College
Fairfield, CA
01-2004

Skills

  • Licensed Cosmetologist
  • Client Education
  • Hair Coloring and Highlighting
  • Skin exfoliation
  • Anti-aging treatment
  • Hair Assessments
  • Active Listening
  • Relationship Building
  • Product and Service Explanations
  • Social Media Promotion
  • Product Knowledge
  • Hair conditioning and styling
  • Payment processing expertise
  • Salon Management
  • Investment product sales
  • Selling and Upselling
  • Facials and Skincare Treatments
  • Scheduling appointments
  • Client Consultations

Certification

  • Cosmetology State License
  • Lira Clinical Advanced Education
  • Bellami Professional Hair Extensions
  • Babe Professional Hair Extensions
  • Olaplex Certified
  • Professional Brazilian Blowout Certifed

Timeline

Cosmetologist

Self-employeed
07.2024 - Current

Esthetician

Cache Creek Casino Resort
01.2024 - 08.2024

Cosmetology State License - Cosmetologist

Solano Community College

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Michelle Moore