Michelle Moore
Topeka,KS
Summary
Dynamic and dedicated baker with a proven track record at Panera Bread, excelling in food safety and customer service. Recognized for enhancing customer satisfaction through high-quality baked goods and effective team collaboration. Skilled in inventory management and training, consistently improving efficiency and product consistency in fast-paced environments.
Overview
32
32
years of professional experience
Work History
Baker
Panera Bread
Topeka, KS
04.2004 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Maintained accurate inventory of baking supplies and ingredients.
- Trained and supervised new employees on bakery operations and procedures.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
- Enhanced bakery's reputation for quality by consistently producing high-standard baked goods.
- Maintained cleanliness and organization in baking area, meeting health and safety standards.
- Trained new staff in bakery operations, improving overall team efficiency and product consistency.
- Managed inventory for cost-effectiveness, ensuring no shortage of ingredients and minimizing waste.
- Followed food safety standards when handling ingredients.
- Cleaned and maintained kitchen equipment and oven.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Monitored temperatures of ovens, proof boxes and other equipment.
- Trained new employees on bakery methods and procedures.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Determined baking times for various items.
- Cut and shaped dough for pies, rolls and other pastries.
Taco Casa
Cashier ,prep,manager
Topeka, KS
04.1994 - 02.2004
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
General Studies
Highland Park High
Topeka, KS05.1984
Skills
- Team player
- Customer service
- Active listener
Food safety and sanitation
Timeline
Baker
Panera Bread
04.2004 - Current
Taco Casa
Cashier ,prep,manager
04.1994 - 02.2004
General Studies
Highland Park High