Michelle Moore
Laurel
Summary
Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Customer Service Representative
SaviLinx LLC
Hattiesburg
04.2020 - 04.2021
- Being to work on time, having excellent customer service, Contacting the client to assist with resetting they password and to verify they identity and edit any information that they need assistance with fixing.
CSR - Customer Service Representative
General Dynamics Information Technology
Hattiesburg
01.2018 - 03.2019
- Taking inbound calls, helping the clients with health insurance through market place, Making outbound calls helping the clients with any question about Medicare and Medicaid, having excellent customer service, clocking in on time keeping the work area clean.
Security Office
Allied Security
Jackson
08.2016 - 10.2016
- Making rounds, checking cameras, keeping the log book up to date, making sure the perimeter is all secure.
- Salary: $8.00 Per HR.
Maintenance/Cashier/Sticker/Customer Service Representative
Laurel
06.2016 - 09.2016
- Cleaning the store, sweeping mopping, dusting and keeping the bathrooms clean. Putting food items in place and on the shelves, showing customers to items in the store, Greeting customers as they walk through the door, Smiling. Receiving money for Walmart store products, accurately counting money to the customers and in the register.
Sale Associate
Circle K
Laurel
02.2016 - 06.2016
- Receiving payments for Circle K products, mopping, sweeping cleaning bathrooms, mirrors, stocking the shelves, counting money giving to me from the customers and counting money back to the customers, HAVING EXCELLENT CUSTOMER SERVICERS.
- Salary: $7.25
Server/Cashier
Laurel
05.2016 - 05.2016
- Taking orders putting the orders in the computer, getting the orders out by 20mins. having excellent customer service, counting money, cleaning, buffing tables, vacuuming, mopping cleaning windows and mirrors, washing dishes, HAVING EXCELLENT CUSTOMER SERVICE.
Fleet
B-Clean
Laurel
08.2013 - 02.2016
- Pumping septic waste, cleaning poultry trucks. EXCELLENT CUSTOMER SERVICE.
- Salary: $11.50
Head Cook/Cashier
P's Grill
Laurel
05.2013 - 08.2013
- Cleaning, cooking, fixing up food plates and running the cash register, keeping inventory, EXCELLENT CUSTOMER SERVICE.
- Salary: $7.25
Cashier
Church's Chicken
Laurel
06.2007 - 05.2011
- Receiving money for cooked products, CLEANING, EXCELLENT CUSTOMER SERVICES.
- Salary: $7.25
Security Officer
All Secure
East Saint Louis
06.2003 - 06.2007
- Making rounds, keeping a good log, making sure the premises is all secure.
- Salary: $8.20
Warehouse Worker/Sticker/Production/Laborer
East Saint Louis
06.1996 - 11.2000
- Stocking pallets, boxing juices, scanning juices out before shipping.
- Salary: $5.85
Education
GED - Basic Learning
Jones County Junior College
Ellisville, MS10.2010
Associate of Science -
University of Phoenix
Tempe, AZSkills
- Security
- Custodial Experience
- Cleaning Experience
- Packaging
- Floor Care
- Commercial Cleaning
- Buffing
- Driving
- Detailing
- Load & Unload
- Serving Experience
- Environmental Services
- Forklift
- Landscape Maintenance
- Laundry
- Materials Handling
- Lawn Care
- Mowing
- Machining
- Assembly
- Construction
- Customer service
- Scripting
- Heavy equipment operation
- Welding
- Car wash
- Drywall
- Sales
- Backhoe Operation
- Computer Networking
- Handyman
- Carpentry
Certification
- Confined Space, 09/01/13, Present, Certified to go into confined space and how to recognize if there is a gas leak and how to get my coworkers out if there is a gas leak and my coworkers have become affected by the gas.
- First Aid Certification
Languages
ENGLISH
Personal Information
Authorized To Work: US for any employer
Timeline
Customer Service Representative
SaviLinx LLC
04.2020 - 04.2021
CSR - Customer Service Representative
General Dynamics Information Technology
01.2018 - 03.2019
Security Office
Allied Security
08.2016 - 10.2016
Maintenance/Cashier/Sticker/Customer Service Representative
06.2016 - 09.2016
Server/Cashier
05.2016 - 05.2016
Sale Associate
Circle K
02.2016 - 06.2016
Fleet
B-Clean
08.2013 - 02.2016
Head Cook/Cashier
P's Grill
05.2013 - 08.2013
Cashier
Church's Chicken
06.2007 - 05.2011
Security Officer
All Secure
06.2003 - 06.2007
Warehouse Worker/Sticker/Production/Laborer
06.1996 - 11.2000
GED - Basic Learning
Jones County Junior College
Associate of Science -
University of Phoenix