Tatyania Foster
Houston,TX
Summary
Experienced professional with a 3-year proven track record in diverse customer service roles. Skilled in managing high-volume environments and strictly adhering to security protocols. Proficient in operating POS systems, cash handling, and delivering exceptional service in retail and hospitality settings. Seeking a role to leverage strong communication skills and meticulous attention to detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Cvs
08.2024 - Current
- Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.
- Provided excellent customer service by addressing concerns promptly which resulted in higher satisfaction ratings.
- Managed multiple projects concurrently while meeting established deadlines for course materials development and delivery.
- Maintained up-to-date knowledge of computer software programs for optimal data entry results.
- Delivered high levels of customer satisfaction through prompt response times when addressing inquiries related to stored information.
- Assisted with typing, data entry, and answering incoming calls as required.
Sales Associate
The Children's Place
10.2022 - 02.2023
- Managed customer transactions effectively, ensuring a seamless in-store and online purchasing experience
- Maintained inventory accuracy through diligent stocking and organization of merchandise
Server
Plucker's Wing Bar
01.2022 - 04.2022
- Delivered prompt and accurate service by taking and serving food orders, ensuring customer satisfaction
- Managed a fast-paced service environment, effectively handling a high volume of customer interactions
- Provided a welcoming atmosphere and enhanced guest experiences through attentive service and engagement
Security Officer
Stark
10.2021 - 02.2022
- Ensured comprehensive surveillance and monitoring of premises to maintain security throughout shifts
- Executed routine patrols of the building to prevent and detect signs of intrusion and ensure the safety of doors, windows, and gates
- Diligently supervised all access points, upholding established security protocols and procedures
Cashier/Sales Associate
Bath & Body Works
01.2021 - 08.2021
- Provided customer service by facilitating purchase decisions and ensuring a seamless checkout process
- Managed financial transactions accurately, maintaining accountability for cash handling and register operations
Esthetician
AVEDA INSTITUTE
09.2020 - 03.2021
- Provided comprehensive skin care consultations and treatments, utilizing AVEDA's holistic beauty approach, while maintaining high standards of cleanliness and customer satisfaction
Allied Universal Security Officer
Allied Universal
01.2019 - 10.2019
- Maintained vigilance and swiftly responded to emergency scenarios, ensuring adherence to safety protocols
- Managed security operations by conducting regular dispatch reports and overseeing surveillance equipment to uphold safety standards
Cashier
Chick-fil-A
01.2018 - 08.2018
- Handled diverse payment transactions with precision, ensuring accuracy in cash, check, and credit card processing
- Provided customer service by greeting patrons and efficiently managing the opening and closing of sales orders
Education
High school or equivalent -
Alief Taylor High School
Houston, TX06.2015
Skills
- Cash Register
- Fast Learner
- Cash Handling
- Customer Service
- Organizational Skills
- Cashiering
- Serving
- Body Waxing
- Makeup Application
- Host/Hostess
- Pos
- Upselling
- Retail Sales
- Security
- Busser
- Surveillance
- Restaurant Experience
- Food Service
- Remote Desktop Support
- Remote support tools
- Data Entry Software Familiarity
- Database Search and Data Entry Skills
- Multitasking and Organizing
- Basic computer knowledge
- Computer literate
Certification
- TABC, None
- Food Handler, None
- Licensed Esthetician, None
- Food Handler Certification, None
Timeline
Customer Service Representative
Cvs
08.2024 - Current
Sales Associate
The Children's Place
10.2022 - 02.2023
Server
Plucker's Wing Bar
01.2022 - 04.2022
Security Officer
Stark
10.2021 - 02.2022
Cashier/Sales Associate
Bath & Body Works
01.2021 - 08.2021
Esthetician
AVEDA INSTITUTE
09.2020 - 03.2021
Allied Universal Security Officer
Allied Universal
01.2019 - 10.2019
Cashier
Chick-fil-A
01.2018 - 08.2018
High school or equivalent -
Alief Taylor High School
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