Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Michelle Morales

Denton,TX

Summary

Developed strong customer service and organizational skills in fast-paced environment. Effective at managing multiple tasks, ensuring accuracy, and delivering high-quality service. Looking to transition into new field, bringing focus on operational efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

To-Go Specialist

Cracker Barrel
04.2025 - Current
  • Package all food in the right containers, grab all extra items guest ask for and place it carefully in bags for the order to be ready when guest arrive.
  • Handled high-stress situations gracefully, resolving guest concerns promptly and professionally.
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Collaborated with kitchen staff to ensure timely completion of all to-go orders.

Online Personal Shopper

Walmart
07.2024 - 01.2025
  • Walk around the floor and carefully collect the correct items customers purchased.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Greeted the customers when taking their order out and placed the items carefully.

Receptionist

Eckert Hyundai
11.2021 - 07.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

High School Diploma -

Billy Ryan High School
Denton, TX
05-2028

Skills

  • Strong multitasking
  • Phone etiquette
  • Quick learner
  • Initiative-taking
  • Attentiveness
  • Problem Solving

Certification

  • This certifies that Michelle Morales has successfully completed the Texas Success Initiative Assessment 2.0 (TSIA2) Pre-Assessment Activity
  • Date: 2024-07-07

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

To-Go Specialist

Cracker Barrel
04.2025 - Current

Online Personal Shopper

Walmart
07.2024 - 01.2025

Receptionist

Eckert Hyundai
11.2021 - 07.2022

High School Diploma -

Billy Ryan High School

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