Michelle Morales
412 Los Seris Pl,TX
Summary
Detail-oriented Licensed Esthetician with a passion for delivering exceptional skincare experiences. Iv'e been interested in instructing since graduation, I enjoy encouraging people to live out their dreams with intent and focus. I am known for effective appointment scheduling and collaboration with team members to ensure a welcoming enviornment.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Licensed Esthetician
Self Employed
01.2025 - 08.2026
- Provided personalized skincare consultations to enhance client satisfaction and retention.
- Recommended retail products for at-home use.
- Boosted client satisfaction by providing personalized skincare treatments and product recommendations.
- Fostered friendly, warm, and exceptional customer experience.
Licensed Esthetician
Amazing Lash Studio
02.2024 - 12.2024
- Executed precise eyelash extension applications to enhance client satisfaction and retention.
- Conducted thorough consultations to assess client needs and tailor services accordingly.
- Maintained a clean and organized work station, ensuring a comfortable and sanitary environment for clients.
- Reduced appointment times with efficient application processes, resulting in higher client turnover.
- Explained and demonstrated eyelash extension to hesitant guests to increase confidence in process.
Retail Sales Associate
Trudy's Hallmark Shop
09.2019 - 06.2023
- Delivered exceptional customer service, enhancing overall shopping experience and fostering customer loyalty.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Processed sales transactions efficiently using POS systems, maintaining accuracy in cash handling and reporting.
- Trained new associates on store policies, procedures, and best practices for customer engagement and sales techniques.
- Collaborated with team members to create visually appealing product displays that increased customer interest and engagement.
Guest Service Team Member
South West University Park
03.2017 - 09.2020
- Assisted in training new team members on operational procedures and customer engagement strategies.
- Collaborated with team to enhance guest experiences through effective communication and problem-solving.
- Monitored kids play area and field within the park
- Maintained cleanliness and organization of guest areas, ensuring a welcoming environment.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
Education
Esthetician License - Esthetics
Tri State Cosmetology Institute
El Paso02.2024
Skills
- Strong communication skills
- Appointment scheduling
- Microdermabrasion expertise
- Anti-aging treatments
Affiliations
RIMAN KBEAUTY SKINCARE
Certification
Human Trafficking Certification
Esthetician Certification
Languages
Spanish
Limited Working
English
Full Professional
Timeline
Licensed Esthetician
Self Employed
01.2025 - 08.2026
Licensed Esthetician
Amazing Lash Studio
02.2024 - 12.2024
Retail Sales Associate
Trudy's Hallmark Shop
09.2019 - 06.2023
Guest Service Team Member
South West University Park
03.2017 - 09.2020
Esthetician License - Esthetics
Tri State Cosmetology Institute