Michelle Moreno
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Warehouse Associate
Burlington
2024.10 - 2024.12
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Call Center Representative
Sanven
2023.09 - 2024.07
- Maintained detailed records of customer interactions and transactions for future reference.
- Utilized knowledge base to answer inquiries from customers quickly and effectively.
- Performed follow-up calls as necessary to ensure satisfactory resolution of customer inquiries.
- Assisted customers with navigating the company's website to locate desired information or items for purchase.
- Followed standard processes and procedures for proper escalation of unresolved issues to appropriate internal teams.
Cashier
Jack in the Box
2023.06 - 2023.09
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
Cashier
McDonald's
2022.10 - 2023.04
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
Eleanor Roosevelt Highschool
Eastvale2023-05
Skills
- Data Entry
- Customer Service
- Attention to detail
- Problem-solving abilities
- Communication skills
- Adaptability
- Cash Handling
- Typing and written communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Warehouse Associate
Burlington
2024.10 - 2024.12
Call Center Representative
Sanven
2023.09 - 2024.07
Cashier
Jack in the Box
2023.06 - 2023.09
Cashier
McDonald's
2022.10 - 2023.04
High School Diploma -
Eleanor Roosevelt Highschool