Michelle Mosier
Greenfield Healthcare
Erie,PA
1
Certification
19
years of professional experience
Motivated, personable, caring, and patient- focused Medical Assistant with a talent for quickly mastering any task at hand. Accustomed to handling sensitive and confidential records. Thrives in deadline driven environments. History of surpassing employer expectations and ensuring every patient receives utmost and courteous care.
Work History
Medical Assistant
4 Years 6 Months- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Ensured positive patient experience by greeting patients warmly and providing clear directions within clinic.
- Contributed to a clean and safe clinic environment by adhering to sanitation protocols.
- Prepared lab specimens for diagnostic evaluation.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Managed appointment scheduling to optimize patient flow within the clinic of appointments, ensuring optimal patient flow within the clinic environment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Prepared up to 40 patients for physical examinations.
- Ensured accuracy in documentation.
- Prepared and assisted clinician with procedure set up and injury care.
- Dispensed medications and DME, as ordered by the treating clinician in accordance with state regulations.
- Administered up to 15 pulmonary function tests in a shift utilizing nonverbal cues and translator tools to ensure high compliance and testing accuracy with non-English speaking patients.
- Administered therapeutic injections and immunizations, accurately documenting lot numbers, expiration dates, and anatomical sites in compliance with OSHA standards.
- Executed multi-component physical examinations and surveillance screenings in a fast-paced environment, seamlessly transitioning patients through vision acuity screenings, phlebotomy, and injections.
Dietary Aide
2 Months- Monitored food temperatures during storage and serving, ensuring safety and compliance with regulations.
- Established hot and cold food lines
- Maintained clean and organized workspace, supporting timely meal production and delivery.
- Maintained cleanliness in kitchen areas to meet health and safety standards.
- Assisted in maintaining dry storage areas and handled unpacking, dating, and rotating of food and non-food supplies.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Adjusted food preparation methods in accordance with customer requests.
- Maintained strict adherence to individualized dietary profiles for 70 residents, cross-checking restrictions for mechanical soft, pureed, low-sodium, and diabetic menus.
Medical Assistant Intern
1 Month- Documented patient histories and vital signs accurately in electronic health records.
- Assisted providers in patient examinations and procedures, ensuring a smooth workflow.
- Prepared and maintained examination rooms, adhering to infection control protocols.
- Coordinated patient scheduling and follow-up appointments to optimize clinic efficiency.
- Supported optimal patient care by performing diagnostic tests under supervision, such as EKGs, phlebotomy, and point-of-care testing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Measured patient pulse oximetry.
- Measured patient spirometry.
- Obtained client medical history, medication information, symptoms, and allergies.
- Facilitated accurate medical clearance tracking for industrial clients, independently preparing up to 25 commercial motor vehicle drivers daily for provider evaluations.
Dietary Aide
2 Years 4 Months- Prepared and served nutritious meals in accordance with dietary guidelines.
- Served meals and addressed residents' dietary needs to enhance meal satisfaction.
- Demonstrated the ability to work independently and within the team environment.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Documented temps and sanitized work stations.
- Cross-trained in other kitchen positions to support staff.
- Discarded outdated food products.
- Prioritized safety and compliance by cross-checking resident identity markers against dietary restriction logs prior to serving meals for up to 50 residents a wing.
Custodial Worker
2 Years 4 Months- Maintained several offices and apartment complexes. Developed a cleaning checklist that enhanced the consistency of custodial activities.
- Verified accurate inventory and restocked janitorial closets on time. Kept facilities safe and compliant with state, county, and city codes.
- Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.
- Promoted a healthy workplace atmosphere by regularly disinfecting high-touch surfaces during peak flu seasons or outbreaks of illness.
- Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Removed trash from various locations to maintain cleanliness. and emptied recyclables and recycling containers.
Home Health Aide
7 Years- Provided hands-on assistance with activities of daily living including, bathing, dressing, toileting, grooming, and mobility.
- Enhanced resident independence and dignity through respectful interactions and support choices.
- Conducted overnight rounds to monitor and ensure resident safety and comfort.
- Addressed resident call lights quickly to assist with immediate needs..
- Provided light housekeeping and resident support services as needed.
- Observed, documented and reported changes in residents' condition, behavior, or needs to the Charge Nurse.
- Conducted frequent safety rounds across a 12-resident hallway, proactively monitoring high-fall-risk individuals and ensuring immediate response to all call lights.
Education
CCMA - Medical Assistant Program
Allied Health Program - Central Sterilization Technician
Allied Health College Preparation
Skills
Medical Terminology
Team Work
Appointment Scheduling
HIPAA Compliance
Electronic Health Record
Infection Control and Sterilization
Electrocardiograms
Administering Injections
Phlebotomy & Venipuncture
Patient Intake & Vitals
Certification
- Certified Sterile Processing and Distribution: 11/20-11/25
- Certified Clinical Medical Assistant: 02/2022-02/2025
- Certified Occupational Hearing Conservationist: 01/2025-01-2030
- NIOSH Spirometry Certification: 01/2024-01/2029
- Breath Alcohol: 02/2022-02/2027
- Basic Life Support: 3/20/2026- 03/2028
Timeline
Dietary Aide
Greenfield Healthcare
06.2026 - CurrentRead More
Medical Assistant
Concentra Urgent Care
02.2022 - CurrentRead More
Medical Assistant Intern
Concentra Urgent Care
01.2022 - 02.2022Read More
Dietary Aide
Fairview Manor
03.2021 - 07.2023Read More
Custodial Worker
Cazenovia Recovery Systems
07.2018 - 11.2020Read More
Home Health Aide
Luthern Social Services
10.2007 - 10.2014Read More
Great Lakes Institute of Technology
CCMA from Medical Assistant Program
Read More
University At Buffalo EOC
Allied Health Program from Central Sterilization Technician
Read More
University At Buffalo EOC
Allied Health College Preparation
Read More