Michelle Munoz
Summary
Organized administrative professional with experience in front desk reception, office coordination, and customer service in fast-paced settings. Excels in managing multi-line phone systems, coordinating calendars, and maintaining efficient office operations. Committed to fostering a welcoming environment for employees and visitors while ensuring confidentiality and effective communication.
Overview
9
9
years of professional experience
Work History
Front Desk Operations & Loss Prevention
Academy Sports + Outdoors
Katy
10.2023 - Current
- Supported daily distribution center operations through accurate documentation, monitoring operational activity, and ensuring compliance with company policies, enhancing overall operational integrity.
- Monitor inventory movement and operational processes with strong attention to detail, helping maintain accuracy throughout the distribution center.
- Partnered with operations leadership and multiple departments to communicate operational issues and facilitate efficient workflow execution, promoting cross-departmental collaboration.
- Prepare and maintain detailed reports while ensuring information is complete, organized, and submitted within required deadlines.
- Prioritize multiple assignments while adapting to changing business needs in a high-volume environment.
- Built productive relationships across departments using professional communication and teamwork, fostering a cooperative work environment.
- Demonstrate strong organizational skills, accuracy, and accountability while handling confidential information.
- Monitored facility surveillance systems to support a safe, secure, and organized workplace while maintaining continuous environmental awareness.
- Supported a safe and positive workplace by proactively identifying potential safety concerns and reporting issues to the appropriate teams.
Food & Consumables Associate
Walmart
Snyder
01.2021 - 05.2023
- Maintained accurate inventory records through timely merchandise replenishment, inventory adjustments, and system updates to ensure product availability.
- Verified product information and enhanced inventory accuracy to maximize product availability for customers.
- Worked closely with department leadership to ensure products were accurately stocked and displayed.
- Handled various tasks simultaneously while consistently meeting operational expectations in a fast-paced retail environment.
- Managed inventory levels and ensured stock accuracy for consumable products, supporting seamless shopping experiences.
- Collaborated with team members to ensure efficient store operations.
- Conducted regular audits of product displays to ensure compliance with standards.
- Trained new associates on store policies and procedures for consumables.
Safety Coordinator
Express M Energy
Snyder
01.2019 - 03.2023
- Coordinated project documentation, schedules, equipment logistics, and compliance records, enhancing workflow for multiple work teams.
- Implemented safety policies to ensure compliance with regulations.
- Performed daily workplace inspections to identify potential hazards and corrective action plans.
- Provided guidance on safe work practices including proper use of Personal Protective Equipment.
- Conducted regular safety meetings, orientations and training sessions for employees.
- Worked closely with vendors, contractors, and leadership to communicate project updates and resolve issues.
- Demonstrated exceptional attention to detail while balancing multiple priorities with minimal supervision.
Substitute Teacher
Snyder ISD
Snyder
12.2017 - 10.2020
- Managed classroom operations while maintaining organization and adapting quickly to changing assignments.
- Supported classroom management, fostering a positive learning environment for all students.
- Promoted positive behavior among students using effective communication techniques.
- Provided support for special education students, fostering inclusive participation.
- Demonstrated flexibility, time management, and strong organizational skills in a fast-paced environment.
- Maintained accurate records and communicated key updates to teachers, administrators, students, and parents.
- Promoted a safe and secure atmosphere within the classroom setting.
- Applied school policies and procedures consistently within the classroom to maintain structure and adherence to guidelines.
Education
Snyder High School
Snyder, TXSkills
- Front Desk & Reception Services
- Customer Service & Client Support
- Multi-line Phone System Management
- Visitor Check-in & Badge Management
- Scheduling & Calendar Coordination
- Office Administration & Coordination
- Mail, Package & Delivery Handling
- Records Management & Document Scanning
- Data Entry & Documentation Accuracy
- Microsoft Office Suite
- Office Supply & Inventory Management
- Team Communication & Administrative Support
- Confidential Information Handling
- Problem Solving & Time Management
- Cross-department collaboration
- Workplace safety
- Effective communication
- Flexible problem solving
Accomplishments
- Earned a Spotlight Award for outstanding performance, dependability, and commitment to supporting the team.
Timeline
Front Desk Operations & Loss Prevention
Academy Sports + Outdoors
10.2023 - Current
Food & Consumables Associate
Walmart
01.2021 - 05.2023
Safety Coordinator
Express M Energy
01.2019 - 03.2023
Substitute Teacher
Snyder ISD
12.2017 - 10.2020
Snyder High School