Michelle Navarro
Fort Lauderdale,FL
Summary
Dynamic customer service professional with proven expertise at Winn Dixie Supermarket, excelling in transaction accuracy and customer satisfaction. Recognized for training new cashiers and implementing effective up-selling techniques, while maintaining reliability and composure in high-pressure environments. Committed to enhancing customer experiences through meticulous attention to detail and proactive problem-solving.
Overview
12
12
years of professional experience
Work History
Customer Service Cashier
Winn Dixie Supermarket
Fort Lauderdale, FL
08.2014 - Current
- Managed point-of-sale systems to ensure accurate and timely processing of customer transactions.
- Provided expert assistance to customers by resolving inquiries and offering detailed product insights.
- Implemented systematic organization and cleanliness protocols in checkout areas to enhance overall customer interactions.
- Oversaw cash, credit, and debit transaction operations, ensuring meticulous adherence to financial integrity standards.
- Trained new cashiers on system procedures and customer service best practices.
Education
GED -
Fort Lauderdale High
Fort Lauderdale, FLSkills
Customer service
Customer satisfaction
Reliability and punctuality
Patience and composure
Up-selling techniques
Timeline
Customer Service Cashier
Winn Dixie Supermarket
08.2014 - Current
GED -
Fort Lauderdale High