MICHELLE NIEBLING

Managed crew operations of up to 12 employees including interviewing, hiring, onboarding, and training.

Managed daily operations, including cash audits, production compliance processing of orders, and inventory counts.

Delivered customer service at highest standards by exceeding expectations to ensure optimal customer experience.

• During my tenure, I supervised 3 locations in the St. Louis metro area. I did take small breaks from the company during this time period, but ultimately returned to the brand
• Directed daily store operations to maintain consistent service, product quality, and guest satisfaction.
• Supervised hiring, onboarding, and training for crew members and shift leaders.
• Managed labor scheduling to align staffing with traffic patterns and sales volume.
• Monitored inventory levels, ordering, and vendor deliveries to prevent product shortages.

• Coordinated daily store operations, aligning labor, service, and production with guest demand.
• Monitored inventory levels, ordered supplies, and reduced shortages across high-volume service periods.
• Ensured POS accuracy, cash controls, and reconciliation procedures supported reliable financial reporting.
• Trained team members on food safety standards, sanitation routines, and operational procedures.