Michelle Osborne
Rocklin,CA
Summary
Dynamic Pharmacy Technician with a proven track record at Rocklin Family Practice and Sports Medicine, excelling in customer service and patient assistance. Adept at problem-solving and maintaining confidentiality, I thrive in fast-paced environments, optimizing workflows and enhancing team collaboration to deliver exceptional care and support.
Overview
22
22
years of professional experience
Work History
Pharmacy Technician
Rocklin Family Practice and Sports Medicine
06.2017 - Current
Customer Service, answering phones, writing prescriptions, prior authorizations, and patient assistance programs
Lead
Macys Department Store
04.2003 - 06.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
Pharmacy Technician - Pharmacy Technician
Asher College
Sacramento, CA06.2017
Associated - General Studies
Southwestern Oregon Community College
Coos Bay, OR06.1994
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Patient confidentiality
- HIPAA
- Resolving customer issues
- Customer service
- Attention to detail
Timeline
Pharmacy Technician
Rocklin Family Practice and Sports Medicine
06.2017 - Current
Lead
Macys Department Store
04.2003 - 06.2017
Pharmacy Technician - Pharmacy Technician
Asher College
Associated - General Studies
Southwestern Oregon Community College
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