Summary
Overview
Work History
Education
Skills
Timeline
Michelle O'Toole

Michelle O'Toole

Grand Rapids,MI

Summary

Motivated Title Closer with over 7 years experience in a residential real estate closings. Expert in closing documentation, bank loan requirements and industry regulations. Proficient in managing high-volume loan paperwork while maintaining strong communication skills.

Overview

13
13
years of professional experience

Work History

Title Closer

MOT Closing Services
Grand Rapids, MI
02.2015 - Current


  • Adhered to industry regulations and maintained all required license's
  • Responsible for all loan closing aspects
  • Verified all parties involved received required documents during a mortgage loan closing
  • Maintained excellent communication skills, critical thinking and leadership skills
  • Contacted clients and banks to schedule appointments and requirements for closings
  • Developed and maintained relationships with local real estate agents and title companies
  • Successfully closed over 2,000 real estate closings

Assistant Loan Processor

Open Mortgage
Overland Park, Kansas
09.2021 - 02.2022
  • Communicated with customers to request information and complete paperwork.
  • Assessed loan compliance to meet mortgage lending laws and regulations.
  • Assembled important paperwork and disclosures for borrower.
  • Monitored key dates to obtain information by deadlines.
  • Upload needed documents to correct systems and follow up with loan officer
  • Manage, update and correct data related to loan app

Liscened Banker

Chase Bank
Wyoming, Michigan
02.2010 - 08.2015
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Evaluated client financial positions and identified most appropriate banking products.
  • Opened, closed, and updated accounts for customers.
  • Provided advice on different bank products and financial options.
  • Obtained Series 6, 63 and Life license's
  • Provide excellent customer service skills while always exceeding monthly sales goals

Education

Bachelor of Science - Business Management

Walsh College, Troy, MI
05.2010

Associate of Science -

Oakland Community College, Royal Oak, MI
06.2009

High School Diploma -

Clawson High School, Clawson, MI
06.1996

Skills

  • Deep knowledge of real estate closing processes
  • Fluent in real estate termanology
  • Excellent in organization and time management
  • Official Notary of the Public
  • Works well independently
  • Expert closer
  • Strong Closing Document Knowledge
  • Proficient in MS Office and Excel
  • Proactive and excellent communication skills

Timeline

Assistant Loan Processor - Open Mortgage
09.2021 - 02.2022
Title Closer - MOT Closing Services
02.2015 - Current
Liscened Banker - Chase Bank
02.2010 - 08.2015
Walsh College - Bachelor of Science, Business Management
Oakland Community College - Associate of Science,
Clawson High School - High School Diploma,

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Michelle O'Toole