Michelle Porras
Los Angeles,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Server
Antigua Bread
10.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Consisted of many Spanish speaking customers.
Cashier Assistant
Costco Wholesale
11.2022 - 01.2023
- Met customer needs through polite, friendly, and attentive service.
- Assisted cashiers loading/unloading carts while maintaining a fast pace.
- Helpfully directed lost members around the warehouse.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Returned go-backs to their desired location when things were misplaced/unwanted by members.
- Assisted in other departments when needed.
Guest Service Representative
Dodgers Stadium
06.2023 - 08.2023
- Maintained high level of professionalism and discretion when dealing with guests.
- Constantly giving directions within my best knowledge to lost visitors around the ballpark.
- Keeping flow of people traffic moving by designated areas clear at all times.
- Monitoring audience in my assigned section.
Education
High School Diploma -
Benjamin Franklin Senior High School
Los Angeles, CA06.2022
No Degree - General Studies
East Los Angeles College
Monterey Park, CACurrently Enrolled - Esthetician
Paul Mitchell The School - Pasadena
Pasadena, CASkills
- Customer Service
- Team Leadership
- Relationship Building
- Communication
- Problem Solver
- Bilingual (English/Spanish)
Timeline
Guest Service Representative
Dodgers Stadium
06.2023 - 08.2023
Cashier Assistant
Costco Wholesale
11.2022 - 01.2023
Server
Antigua Bread
10.2021 - Current
High School Diploma -
Benjamin Franklin Senior High School
No Degree - General Studies
East Los Angeles College
Currently Enrolled - Esthetician
Paul Mitchell The School - Pasadena
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