Summary
Overview
Work History
Education
Skills
Timeline
Server

Michelle Pandolfo

109 A Progress Ave Woodbury,Nj,NJ

Summary

My name is Michelle Pandolfo. I am a graduate of Paulsboro High School, class of 2007. My goal is to start a carrier in addition and mental health treatment. I would like to work towards becoming a certified counselor. I would love the opportunity to help others to recover from addiction and mental health disorders. I am a grateful recovering addict, with over 4 years of sobriety, and I know my personal experiences will aid me in showing patients how to live a different and joyful way of life. I am currently an active member of the 12 step fellowship, for which I take meeting and H&I commitments. I also sponsor different woman who are struggling and work with them through the 12 steps. I also do a lot of planning and organizing sober events for our fellowship. I would love the opportunity to make helping others my career. Thank you for your consideration for this position.

Overview

4
4
years of professional experience

Work History

Server

Eagle Diner
11.2020 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Server

Peter's Diner
03.2017 - 04.2018
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Moved and set up seating, prepared extra silverware and place settings prior to arrival of large groups.

Server

Brooklawn Diner
09.2015 - 04.2017
  • Bussed and reset tables to keep dining room and work areas clean.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Education

High School Diploma -

Paulsboro High School
Paulsboro, NJ
06.2007

Skills

  • Customer Service and Rapport
  • Conflict and Complaint Resolution
  • Transactions and Cash Handling
  • Guest Accommodations
  • Knowledge of the 12 steps
  • Organizing and planning fellowship events

Timeline

Server

Eagle Diner
11.2020 - Current

Server

Peter's Diner
03.2017 - 04.2018

Server

Brooklawn Diner
09.2015 - 04.2017

High School Diploma -

Paulsboro High School
Michelle Pandolfo