Michelle Pena
Houston,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Bank Teller
Wells Fargo Bank, N.A.
01.2022 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Cashier
Kelly’s Cajun Grill
09.2018 - 09.2019
- Handled customer orders when short handed
- Processed payment for customer orders
- Assisted in communication for owner to co-workers
Education
Bachelor’s - Accounting
University of Houston
Houston, Texas05.2024
Associate of Arts - Business
Lone Star College
Houston, Texas08.2021
Skills
- Proficient in Microsoft Word, PowerPoint, Excel, Outlook
- Sorting and Filing
- Recordkeeping Compliance
- Administrative Duties
- Transaction Processing
- Call and Email Handling
Languages
Chinese (Cantonese)
Native or Bilingual
English
Native or Bilingual
Timeline
Bank Teller
Wells Fargo Bank, N.A.
01.2022 - Current
Cashier
Kelly’s Cajun Grill
09.2018 - 09.2019
Bachelor’s - Accounting
University of Houston
Associate of Arts - Business
Lone Star College
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