Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Perrine

East Lansing

Summary

Dedicated professional with many years of experience in customer service across hospitality, real estate, and sales industries, complemented by relevant educational achievements. Recognized for delivering outstanding results in dynamic enviroments while while maintaining a strong focus on client satisfaction and team collaboration.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Texas Roadhouse
10.2021 - Current
  • Deliver exceptional dining experiences by providing attentive and friendly service to guests.
  • Consistently achieve and surpass targets for food, beverages, and gift cards.
  • Ensure accuracy and efficiency in order-taking within a high energy environment.
  • Resolve guest concerns promptly and professionally to enhance satisfaction.
  • Collaborate effectively with team members to maintain smooth and efficient operations.

Owner/Operator

Grand Interiors Cleaning LLC
01.2019 - 11.2024
  • Oversee all aspects of small business operations, including scheduling, budgeting, and client communication.
  • Anticipate supply needs and manage inventory efficiently to meet client demands.
  • Provide thorough cleaning and sanitizing services for diverse residential and commercial spaces.
  • Build and maintain strong client relationships by delivering high-quality service tailored to individual needs.
  • Implement business growth strategies focused on enhancing customer satisfaction and operational excellence.

Real Estate Agent

Keller Williams
03.2022 - 01.2023
  • Demonstrated initiative by independently generating leads through networking and marketing, and consistently closing sales by effectively addressing clients needs.
  • Guide clients through the process of real estate transactions.
  • Apply exceptional attention to detail to ensure accurate contract execution.
  • Meet critical deadlines and navigate complex transactions with efficiency.

Education

Real Estate

Holloway's Real Estate Institute
Lansing, MI
06-2004

Skills

  • Multitasking and Prioritization
  • Team Collaboration
  • Strong Organizational Skills
  • Highly Professional
  • Strong Communication and Interpersonal Skills
  • Solving Complex Problems Quickly

Certification

  • HTIM Hospitality Business Management 06/2024
  • ServSafe Food Protection Manager 06/2024 (EXP 06/2029)
  • ServSafe Alcohol Server 06/2024 (EXP 05/2027)
  • eTips Alcohol Safety 02/2022
  • AHLA Certified Guest Service Professional 06/2024
  • AHLA Certified Hospitality Supervisor 06/2024
  • Michigan Real Estate Salesperson License (Active)

Timeline

Real Estate Agent

Keller Williams
03.2022 - 01.2023

Server

Texas Roadhouse
10.2021 - Current

Owner/Operator

Grand Interiors Cleaning LLC
01.2019 - 11.2024

Real Estate

Holloway's Real Estate Institute

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Michelle Perrine