Summary
Overview
Work History
Education
Skills
Projects
Timeline
Generic

Michelle Phan

Austin,USA

Summary

An experienced person in the hospitality industry with a strong commitment to personal and company growth. Passionate about psychology, neuroscience, and mental health.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

4
4
years of professional experience

Work History

Personal Sabbatical
Austin, USA
10.2025 - Current
  • Intentional time spent on personal growth, projects, and long term goals.

Health Care Advocate

09.2023 - 07.2026
  • Persistence and personal drive to navigate a broken healthcare system for a loved one with a current untreatable chronic illness.
  • Coordinated with doctors to schedule appointments, researched information, and facilitated the search for specialists.
  • Excel optimization to easily access records, appointments, and possible interventions.

Server, Server Trainer

Nido
Austin, USA
01.2025 - 09.2025
  • Mentor and train new employees to meet standards of Nido, and develop training tools and educational materials.
  • Operated in a fine dining restaurant, delivering exceptional service to guests.
  • Highly educated on French cuisine, allergens, and wine.

Captain (server)

Ezov
Austin, USA
04.2024 - 11.2024
  • A casual fine dining restaurant. Mediterranean, Middle Eastern cuisine. A part of Emmer & Rye Hospitality group.

Server

Giorgio's Hospitality and Lifestyle Group
Durham, USA
05.2022 - 09.2023
  • Passionate about cuisine, customer satisfaction, and enjoyment with helping the team create seasonal food and drink menus.
  • Worked within this company from May 2022-September 2023. Casual fine dining restaurants, Krill and Local 22.

Education

Roanoke Chowan Community College -

Roanoke Chowan Community College
Ahoskie, NC
05-2020

Bachelor of Science -

University of North Carolina At Chapel Hill
Chapel Hill, NC
07-2026

Skills

  • Scheduling
  • Administrative support
  • Interviewing
  • Active listening and communication skills
  • Teamwork and Problem Solving skills
  • Data entry and record keeping
  • Multitasking
  • Guest Satisfaction
  • Attention to detail

Projects

Michiko, Self funded project based on something special to me. I am creating a blind box toy that helps young women find and become a part of a community in Austin, TX. Gaining experience in product-market fit. Finding target audience and mission through interviews and surveys. I hired and worked closely with a 3-D Modeler and designer for the toy and packaging as well as communicating with a manufacturer., 10/01/24, Present

Timeline

Personal Sabbatical
10.2025 - Current

Server, Server Trainer

Nido
01.2025 - 09.2025

Captain (server)

Ezov
04.2024 - 11.2024

Health Care Advocate

09.2023 - 07.2026

Server

Giorgio's Hospitality and Lifestyle Group
05.2022 - 09.2023

Roanoke Chowan Community College -

Roanoke Chowan Community College

Bachelor of Science -

University of North Carolina At Chapel Hill
Michelle Phan