Michelle Phillips
Fredericksburg,VA
Summary
Certified Clinical Medical Assistant with strong clinical skills and commitment to patient care. Prepared to support healthcare teams with diagnostic procedures, phlebotomy, and patient assessments. Known for collaboration and adaptability in fast-paced environments. Reliable with focus on achieving optimal patient outcomes and enhancing team efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
National Spine and Pain Centers
11.2024 - Current
- *Temporary position
- EMA EHR
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Prior authorizations
- Collected and documented patient medical information such as blood pressure and weight.
Certified Medical Assistant
Virginia interventional and vascular associates
09.2023 - 10.2024
- Advanced department efficiency with timely completion of documentation for patient records, procedural reports, and billing information.
- Contributed to the reduction of complications by meticulously following sterile technique guidelines during invasive procedures.
- Ensured safety compliance by adhering to radiation protection guidelines and consistently updating protocols as needed.
- Elevated patient trust and confidence by addressing concerns, answering questions, and providing clear explanations of procedures before, during, and after exams.
- Provided ongoing support to physicians, nurses, and other medical staff for optimal patient care during interventional radiology procedures.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Prepared and positioned patients for imaging procedures.
- Assisted radiologist in performing special imaging procedures.
- Assisted physician in sterile procedures such as Biopsies, paracentesis,thoracentesis,midline's,picc lines, RFAs, venaseal, and joint injections
Certified Medical Assistant
HCA Healthcare Inc.
10.2021 - 08.2023
- ECW EHR
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Certified Medical Assistant
Colonial Internal Medicine Associates
02.2019 - 10.2021
- Team lead
- Lead trainer of all MAs
- Allscripts and ECW EHR
- Taking patient medical histories
- Explaining treatment procedures to patients
- Preparing patients for examination
- Assisting the physician during exams
- Collecting and preparing laboratory specimens
- Performing basic laboratory tests
- Instructing patients about medication and special diets
- Preparing and administering medications as directed by a physician
- Transmitting prescription refills
- Drawing blood
- Taking electrocardiograms
- Removing sutures and changing dressings
- Fiberglass splinting
- Assist in skin biopsies and abscess draining
- Wound packing
- Patient teaching of injections
- Administering Nebulizer treatments
- Prior authorizations
- Referrals
- Sanitized, restocked, and organized exam rooms and medical equipment.
Radiology Assistant
Mary Washington Hospital
07.2015 - 02.2019
- Transport patients to and from radiology
- Position patient on examining table
- Prepare and set up x-ray room for patient
- Load contrast for CAT Scans
- CT Assistant experience answering phones
- Clerical Duties, verification of medications, take vitals etc
- Contributed to overall department success with detailed knowledge of various imaging modalities such as X-ray, MRI, CT scans, and ultrasound examinations.
Medical Assistant
Primary and Urgent Care
05.2014 - 07.2014
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Medical Assistant Externship
Truong Rehabilitation Center
12.2013 - 01.2014
- EClinical works EMR
- Obtained client medical history, medication information, symptoms, and allergies.
- Prolo/Us Machine on patients
- Removed acupuncture needles
- Applied topical cream on patients
- Prepared Injections
- Sanitized, restocked, and organized exam rooms and medical equipment.
EMT
Chancellor Volunteer Fire and Rescue
07.2008 - 05.2011
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
- Expedited life-saving interventions by rapidly assessing patients'' conditions based on vital signs, symptoms, and medical history.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Administered CPR, oxygen and other life-saving medical treatments.
Education
Diploma - Medical Assisting
Career Training Solutions
Fredericksburg, VA01-2014
Skills
- HIPAA compliance
- Immunization administration
- Venipuncture expertise
- Vital signs monitoring
- Clinical documentation
- Specimens collection and processing
- Medical terminology
- Medical procedure assistance
- EMR / EHR
- CPR
- Sterilization technique
- Compassionate
Certification
- Basic Life Support (BLS) - American Heart Association.
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
Timeline
Certified Clinical Medical Assistant
National Spine and Pain Centers
11.2024 - Current
Certified Medical Assistant
Virginia interventional and vascular associates
09.2023 - 10.2024
Certified Medical Assistant
HCA Healthcare Inc.
10.2021 - 08.2023
Certified Medical Assistant
Colonial Internal Medicine Associates
02.2019 - 10.2021
Radiology Assistant
Mary Washington Hospital
07.2015 - 02.2019
Medical Assistant
Primary and Urgent Care
05.2014 - 07.2014
Medical Assistant Externship
Truong Rehabilitation Center
12.2013 - 01.2014
EMT
Chancellor Volunteer Fire and Rescue
07.2008 - 05.2011
- Basic Life Support (BLS) - American Heart Association.
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
Diploma - Medical Assisting
Career Training Solutions
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