Michelle Ponce
Summary
Eager second-year nursing student seeking a student nurse position to apply and enhance clinical skills. Committed to delivering compassionate care and contributing to a collaborative healthcare team. Excited to gain hands-on experience in a dynamic environment that fosters professional growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead Surgery Scheduler
Placentia-Linda Hospital
02.2019 - 01.2023
- Managed OR schedule for 5 ORs in an acute care facility
- Scheduled surgery for IP and OP surgeries
Procedural Scheduler
St. Jude Medical Center
02.2016 - 02.2019
- Surgery scheduling for Inpatient and outpatient procedures
- Schedule procedures for multiple locations (OP center, Main OR, Endoscopy center)
- Anesthesia scheduling out of department (cath lab, GI, Radiology)
- Ensures accuracy and efficiency of surgical schedule
Advanced Medical Support Assistant
Veteran Affairs Hospital, HAS
11.2015 - 01.2016
- Schedule patients for consults and minor procedures
- Admit patients
- Direct phone calls to appropriate department
- Prepare charts for clinic
Physician Office Liaison/Surgery Scheduler
La Veta Surgical Center, Surgical Care Affiliates
02.2011 - 11.2015
- Surgical outpatient scheduling for 5 operating rooms
- Pediatric and adult procedure scheduling, multi-specialty
- Pain management and Endoscopy scheduling
- Performs daily assurance audits
- Ensures accuracy and efficiency of surgical schedule
- Manages Anesthesia schedule
- Manages block utilization for 5 operating rooms and GI room
- Back up admitting
- Performs case cost analysis using CPT codes and insurance contracts
Surgery Scheduler/Back Office Medical Assistant
Rajesh Khanijou, MD
08.2007 - 06.2011
- General Surgery and Breast Surgery Scheduling
- Verified insurance and obtained authorizations for surgical and radiological procedures
- Patient Triage
- Assisted in biopsies and minor surgeries in office
- Removed sutures, staples and drains, changed patient dressings, wound care
- Sterilized surgical instruments
- Back up admitting and medical records
Education
ADN Program Nursing - Registered Nurse
Cerritos Community College
Cerritos, CA12.2024
Associate of Science Health Information Technology -
Santa Barbara City College
05.2018
Medical Assisting -
Maric College
High School Diploma -
Silverado High School
06.2001
Skills
- Patient centered care
- VItal signs and Head to toe assessment
- Strong Customer relation skills
- Exceptional work ethic
- Computer proficiency
- Strong knowledge medical terminology
- Fast Learner/ Highly adaptive
- Works well under pressure
- Strong understanding of clinical terms, classifications and diseases
- Understanding of EMR
- Educating Patients
- Empathy and Compassion
- ADL Assistance
- Task Prioritization
- Catheter Care
Certification
First Aid/CPR Certified
Timeline
Lead Surgery Scheduler
Placentia-Linda Hospital
02.2019 - 01.2023
Procedural Scheduler
St. Jude Medical Center
02.2016 - 02.2019
Advanced Medical Support Assistant
Veteran Affairs Hospital, HAS
11.2015 - 01.2016
Physician Office Liaison/Surgery Scheduler
La Veta Surgical Center, Surgical Care Affiliates
02.2011 - 11.2015
Surgery Scheduler/Back Office Medical Assistant
Rajesh Khanijou, MD
08.2007 - 06.2011
ADN Program Nursing - Registered Nurse
Cerritos Community College
Associate of Science Health Information Technology -
Santa Barbara City College
Medical Assisting -
Maric College
High School Diploma -
Silverado High School
First Aid/CPR Certified
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