Michelle Ramirez
Donna,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
1
1
year of professional experience
Work History
Guest Advocate
Target
Harlingen, Texas
09.2023 - 02.2024
- Engage with guests in a genuine way, which includes asking questions to better understand their specific needs.
- Meticulously operated POS system transactions include credit, cash, checks, and gift cards.
- Proactively stayed informed about company's latest loyalty programs and signed 130+ guests for Target's debit and credit cards.
- Assisted with returns, exchanges, and refunds in accordance with company policy.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sales Representative
Cricket Wireless
Progreso, Texas
10.2022 - 09.2023
- Supported the opening and closing of each shift, demonstrating leadership and punctuality.
- Trained new sales associates by focusing on sales techniques, company policies, and customer service.
- Counted and balanced cashier drawers.
- Placed prices and descriptive signage to enhance displays and promote items.
- Answered incoming calls promptly and professionally.
Education
High School Diploma -
Weslaco High School
Weslaco05-2023
Skills
- Receptionist's certification
- Microsoft Office (Excel, PowerPoint)
- Thrive in high-stress environments while remaining calm and professional
- Strong team player who actively contributes to a positive work environment
- Able to recognize and navigate emotions to build strong relationships, resolve conflicts, and foster growth
Timeline
Guest Advocate
Target
09.2023 - 02.2024
Sales Representative
Cricket Wireless
10.2022 - 09.2023
High School Diploma -
Weslaco High School
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