Michelle Reinoso
Ridgewood,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Barista
Clinton st baking and company
New York, NY
09.2021 - Current
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Placed orders with suppliers for delivery of products required for daily operations.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Utilized POS system to receive and process customer payments.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Receptionist
Medical Sinai
Ridgewood, NY
03.2019 - 09.2021
- Verified insurance coverage for appointments and collected co-payments as required.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Called patients to confirm scheduled appointments and obtain additional details.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Education
Some College (No Degree) - Business Administration
UNIVERSIDAD POLITECNICA SALESIANA
ECUADORSkills
- Inbound and Outbound Calling
- Paperwork Processing
- Data Entry
- Administrative Support
- Team Development
- Staff Training
- Customer Service
- Appointment Scheduling
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Barista
Clinton st baking and company
09.2021 - Current
Receptionist
Medical Sinai
03.2019 - 09.2021
Some College (No Degree) - Business Administration
UNIVERSIDAD POLITECNICA SALESIANA
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