Michelle Robinson
Mansfield,TX
Summary
Proven top performer and leader in sales industry with multiple awards and recognitions for outstanding achievements. Experience in supporting and mentoring sales professionals, sharing best practices for overcoming objections and closing deals quickly. Motivated by building strong relationships with clients and colleagues, delivering exceptional results, and ensuring satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
PATIENT EDUCATION CONSULTANT
ClearChoice Implant Center
Arlington
05.2023 - Current
- Developed and implemented creative strategies to boost customer satisfaction and loyalty
- Collaborated with cross-functional teams across multiple locations to ensure quality standards were met
- Utilized strong communication skills when interacting with clients or colleagues both verbally and written
- Collaborate with Doctors to create and drive sales
- Educate on Dental Implants and helping patient through loan origination to get treatment
- Exceeded monthly and quarterly sales goals
- Well above average close rate company average 23% personal close rate is 34%
- 2023 closed out with 6.6m in collected treatment average is 30k
- Weekly sales learning and marketing
- Maintaining pipeline and building relationship with patient for callback opportunities.
AESTHETIC CONSULTANT
Ideal Image
Arlington
06.2022 - 05.2023
- National sale consultant virtual and in person over 150 clinics
- Top 10% sales consultant in 2022 & 2023
- Upped in clinic sales in multiple location in DFW 250% +
- Manage office staff and nurses and improved employee culture experience to help the clinic reach monthly targets in sales and treatment in multiple locations.
SENIOR ACCOUNT EXECUTIVE
Global Integrity Finance
McKinney
08.2021 - 06.2022
- Worked with investors and brokers to fund non-owner-occupied residential properties and commercial
- Averaged $1.5MM-$2MM in loans per month
- Achieved enormous success by high volume cold-calling and having a high level of motivation and knowledge on the loan products
- Made 80-100 cold calls per day in order originate new business at a high level
- Attended conventions across the United States to meet brokers and investors to sustain relationship and originate new business
- Analyzed and approved documentation for a loan before submitting into processing.
SALES ASSOCIATE
Rooms To Go
Fort Worth
02.2019 - 08.2021
- Top performer; $1.3MM annually in written business through furniture sales and home design
- Collaborated with customers on design ideas for their spaces
- Increased clients spend with addition products and services
- Consistently met and surpassed monthly goals of at least $80k in written business.
SALES & CUSTOMER SERVICE
United Healthcare
Killeen
03.2017 - 11.2017
- Generated $12k monthly in revenues
- Consistently closed 2-3 deals per day
- Sold health insurance to individuals through cold calling
- Completed a 3-month training course on sales and customer service
- Understand the needs of the customer to help choose the best plan for their needs.
LEAD MANUFACTURER
Rex Materials of Kansas
Council Grove
01.2014 - 03.2017
- Looked over production products for quality control
- Maintained supervision over a team to help them produce and stay focused on daily production
- Gave daily meetings on safety and performance to my staff
- Trained.
KEY HOLDER (PART TIME)
Dollar General
Council Grove
04.2013 - 02.2014
- Ordered products for the store and stocked them on the shelves
- Helped main cashier when needed
- Opened and closed the store
- Made deposit to the bank daily.
CASHIER (PART TIME)
Short Stop
Council Grove
03.2013 - 02.2014
- Helped customers with checking out
- Counted money and kept cash register good
- Stocked shelves and maintained clean store.
JEWELRY SALES ASSOCIATE
Manhattan Town Center
Manhattan
01.2013 - 05.2013
- Sold new and used jewelry
- Met Monthly Sales Goals
- Helped Customers which type of jewelry will suit them
- Sold protection plans / maintenance on purchased items.
Education
ASSOCIATES DEGREE -
Butler Community College
01.2017
Skills
- Team Leadership & Development
- Problem-Solving
- Client Relationships
- Attention to Detail
- MS Excel
- CRM
- Goal Setting
- Team Collaboration
- Self Motivation
- Analytical Thinking
Certification
2233804, NMLS License
Personal Information
Title: Sales Consultant
References
References available upon request
Timeline
PATIENT EDUCATION CONSULTANT
ClearChoice Implant Center
05.2023 - Current
AESTHETIC CONSULTANT
Ideal Image
06.2022 - 05.2023
SENIOR ACCOUNT EXECUTIVE
Global Integrity Finance
08.2021 - 06.2022
SALES ASSOCIATE
Rooms To Go
02.2019 - 08.2021
SALES & CUSTOMER SERVICE
United Healthcare
03.2017 - 11.2017
LEAD MANUFACTURER
Rex Materials of Kansas
01.2014 - 03.2017
KEY HOLDER (PART TIME)
Dollar General
04.2013 - 02.2014
CASHIER (PART TIME)
Short Stop
03.2013 - 02.2014
JEWELRY SALES ASSOCIATE
Manhattan Town Center
01.2013 - 05.2013
ASSOCIATES DEGREE -
Butler Community College