Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Robles

Pasadena,TX

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

4
4
years of professional experience

Work History

Store Associate

Vape City
Pasadena, TX
08.2021 - 11.2021
  • Assigned duties such as restocking shelves or cleaning work areas to team members.
  • Assisted customers with product selection based on their needs and preferences.
  • Adhered to safety regulations when handling hazardous materials.

Waitress

The Ritz-Carlton Company
Houston , TX
02.2020 - 04.2021
  • Took orders for food and drinks and delivered them to guests.
  • Replenished beverages when necessary.
  • Provided excellent customer service by addressing any complaints or concerns promptly.

Store Associate

Metro PCSInc
Houston , Tx
04.2019 - 07.2019
  • Assigned duties such as restocking shelves or cleaning work areas to team members.
  • Assisted customers with product selection based on their needs and preferences.

Team Member

Taco Cabana
Houston , Tx
09.2018 - 01.2019
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Provided customer service support to ensure satisfaction.
  • Answered phone calls regarding inquiries about products or services.

Team Member

IHOP
Houston , TX
03.2018 - 07.2018
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Provided customer service support to ensure satisfaction.
  • Answered phone calls regarding inquiries about products or services.

Education

High School Diploma -

South Houston High
Houston , TX
05-2019

Skills

  • Product display
  • Time management mastery
  • Effective communication
  • Organization
  • Customer assistance
  • Upselling and cross selling
  • sales techniques
  • Sales target achievement
  • Customer service

Timeline

Store Associate

Vape City
08.2021 - 11.2021

Waitress

The Ritz-Carlton Company
02.2020 - 04.2021

Store Associate

Metro PCSInc
04.2019 - 07.2019

Team Member

Taco Cabana
09.2018 - 01.2019

Team Member

IHOP
03.2018 - 07.2018

High School Diploma -

South Houston High
Michelle Robles