NetSuite
Michelle R. Woosley
Sr. Accounts Receivables Specialist
Odum,GA
Summary
Detail-oriented Accounts Receivable Specialist with over 10 years of experience carrying out all accounts receivable functions in high volume environments. Proficient in collections, order management, invoicing, and reconciliation, with a track record of leading successful post-merger reconciliation projects that boosted customer satisfaction. Skilled in collaborating cross-functionally to resolve discrepancies and optimize operations, ready to make a substantial impact on AR efficiency and accuracy.
Overview
10
10
years of professional experience
Work History
Order Management Specialist
OpenText
09.2022 - Current
- Processed and reviewed large quantity of orders while ensuring precise invoicing aligned with legal agreements.
- Validated purchase orders to meet company standards, confirming pricing, tax certificates, and credit approvals.
- Collaborated directly with Sales to resolve discrepancies, ensuring deadlines were met at month-end.
- Monitored audit reports to rectify errors and executed SOX compliance procedures.
Relocation, Career Break
12.2021 - 08.2022
- Utilized time off to relocate across the country and manage new property.
Sr. Accounts Receivables Specialist
SugarCRM
01.2020 - 11.2021
- Managed a pipeline of B2B customer accounts, effectively resolving collection disputes.
- Collaborated with Sales and internal departments to enhance productivity and diminish aging accounts.
- Executed a significant reconciliation project post-merger, ensuring customer satisfaction and accuracy in accounts.
- Produced manual invoices, return authorizations, and credit notes as required.
Sr. Financial Analyst
Children's Hospital
02.2020 - 11.2020
- Conducted extensive budgeting research and accounting analysis.
- Evaluated and presented financial data while negotiating clinical trial budgets with stakeholders.
- Maintained robust partnerships by updating customer records with comprehensive notes.
National Payments Reconciliation Specialist (Contract)
Kaiser Permanente
05.2019 - 01.2020
- Performed daily audits and reconciliations in EPIC for cash, check, and credit card transactions.
- Collaborated with internal and external departments to resolve unreconciled variances.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
Billing Analyst/Accounts Receivables (Contract)
NGL Energy
02.2019 - 05.2019
- Generated unbilled invoice reports daily and issued invoices through Right Angle and Oracle.
- Verified the accuracy of information and executed test runs.
- Managed aging reports and communicated with customers to ascertain payment status.
Sr. Accounts Receivable/Collection Specialist
Charlotte's Web
04.2018 - 09.2018
- Developed and implemented Accounts Receivable procedures that minimized collections.
- Generated aging reports and engaged customers regarding past-due balances.
- Processed EFT, ACH, and credit card payments, establishing customer net terms based on credit assessments.
Sr. Accounts Receivable Specialist
IHS Markit
04.2014 - 04.2018
- Oversaw a portfolio of up to 500 B2B accounts while reconciling the full cycle of accounts receivable.
- Reviewed accounts on daily basis to assess aging and pursue collection of funds.
- Sustained a compliant controlled environment for both SOX and non-SOX processes.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Education
High School Diploma -
Brownstown High School
Brownstown, IL01.1989
Skills
- NetSuite
- Oracle
- SAP
- Salesforce
- Credit and Collections
- Aging Reports Analysis
- Payment Processing
- Invoicing
- Contract Review
- Order Management
- Account Reconciliation
- GAAP
- Excellent Communication
- Month-End Closing
- Creative Thinker
- Dispute Resolution
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Achieved customer satisfaction and low aging reports by heading up a major account reconciliation of a post merger with accuracy and efficiency.
- Developed and implemented Account Receivables procedures to minimize collections.
- Always ensure to work every account regardless of age and dollar amount.
- Proud of the relationships I create with my internal and external customers.
Work Preference
Work Type
Full TimeContract WorkWork Location
RemoteImportant To Me
Work from home optionWork-life balanceCompany CultureHealthcare benefitsPaid time offSoftware
Salesforce
SAP
Oracle
Excel
Languages
English
Native or Bilingual
Interests
I love hunting for antiques and collectibles
Enjoy camping and four-wheeling
Timeline
Order Management Specialist
OpenText
09.2022 - Current
Relocation, Career Break
12.2021 - 08.2022
Sr. Financial Analyst
Children's Hospital
02.2020 - 11.2020
Sr. Accounts Receivables Specialist
SugarCRM
01.2020 - 11.2021
National Payments Reconciliation Specialist (Contract)
Kaiser Permanente
05.2019 - 01.2020
Billing Analyst/Accounts Receivables (Contract)
NGL Energy
02.2019 - 05.2019
Sr. Accounts Receivable/Collection Specialist
Charlotte's Web
04.2018 - 09.2018
Sr. Accounts Receivable Specialist
IHS Markit
04.2014 - 04.2018
High School Diploma -
Brownstown High School
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