Michelle Sambou
Brooklyn Park,MN
Summary
Hardworking with great personality, team player with proven record of working well with Co-workers, the elderly, dementia patients, disables, and behavioral issues. Building trust with clients, residents and their families.
Overview
9
9
years of professional experience
Work History
Hospital Unit Secretary
Regency Hospital
12.2024 - Current
- Assist patients when they arrive at the department for care
- Fielding phone calls to the unit
- Schedule appointments with the healthcare providers within the unit
- Maintain filing and organizing patient records
- Work with other departments to coordinate care services
- Schedule patient appointments, both new and follow-up
- Make copies and fax paperwork to other medical offices upon receiving an official request for records
- Organize and maintain patient files and records, retrieve test results as needed for physician's review
- Coordinate with other departments within the hospital to schedule MRIs, x-rays or bloodwork
- Call patients to inform them of upcoming appointments and reschedule as needed
- Prepare patient files and charts in anticipation of discharges and transfers to other physicians or departments
- Prioritizes stat orders and immediate needs.
- Processes orders accurately.
- Accurately inputs data into the electronic medical record and maintains accurate paper records for those items that are not computerized.
- Refers patient/visitor concerns to nursing and/or customer service staff.
- Assisting nurses with various tasks, such as preparing charts and ensuring the nursing station is organized.
Hospital Unit Secretary
Regency Hospital
12.2024 - Current
- Assist patients when they arrive at the department for care
- Fielding phone calls to the unit
- Schedule appointments with the healthcare providers within the unit
- Maintain filing and organizing patient records
- Work with other departments to coordinate care services
- Schedule patient appointments, both new and follow-up
- Make copies and fax paperwork to other medical offices upon receiving an official request for records
- Organize and maintain patient files and records, retrieve test results as needed for physician's review
- Coordinate with other departments within the hospital to schedule MRIs, x-rays or bloodwork
- Call patients to inform them of upcoming appointments and reschedule as needed
- Prepare patient files and charts in anticipation of discharges and transfers to other physicians or departments
- Prioritizes stat orders and immediate needs.
- Processes orders accurately.
- Accurately inputs data into the electronic medical record and maintains accurate paper records for those items that are not computerized.
- Refers patient/visitor concerns to nursing and/or customer service staff.
- Assisting nurses with various tasks, such as preparing charts and ensuring the nursing station is organized.
Home Health Aide
Lifespark
06.2021 - Current
- Assist Client with activities of daily living; bathing, grooming and personal care
- Provided mobility assistance such as walking and regular exercising
- Prepared meals and light housekeeping.
- Scheduled medication reminder or administer medication according to schedule.
Home Health Aide
Lifespark
06.2021 - Current
- Assist Client with activities of daily living; bathing, grooming and personal care
- Provided mobility assistance such as walking and regular exercising
- Prepared meals and light housekeeping.
- Scheduled medication reminder or administer medication according to schedule.
Senior Registration Specialist ER Department
Hennepin Health Care
02.2024 - 09.2024
- Arrived patients in Triage, collected patients demographics and updated up information.
- Completed patients registrations, and collect Co-pays
- Verified Medical Insurance and validate new insurance on the patient's chart.
- Offered patients Financial Counseling Brochure if patient does not have existing medical insurance
- Complete other administrative duties like Work Queue, Observation notices
- Prepared Legal Evidence per Law Enforcements requests.
Senior Registration Specialist ER Department
Hennepin Health Care
02.2024 - 09.2024
- Arrived patients in Triage, collected patients demographics and updated up information.
- Completed patients registrations, and collect Co-pays
- Verified Medical Insurance and validate new insurance on the patient's chart.
- Offered patients Financial Counseling Brochure if patient does not have existing medical insurance
- Complete other administrative duties like Work Queue, Observation notices
- Prepared Legal Evidence per Law Enforcements requests.
Patient Access Specialist
Children's Hospital Of Minnesota
11.2020 - 11.2023
- Secure patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Obtain patient's insurance information and determine eligibility for benefits for specific services rendered.
- Collect and enter patient demographic and insurance data into a computer database to establish a patient medical record.
- Receive patient deductibles and copayments and discuss options to satisfy remainder of patient financial obligations.
Patient Access Specialist
Children's Hospital Of Minnesota
11.2020 - 11.2023
- Secure patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Obtain patient's insurance information and determine eligibility for benefits for specific services rendered.
- Collect and enter patient demographic and insurance data into a computer database to establish a patient medical record.
- Receive patient deductibles and copayments and discuss options to satisfy remainder of patient financial obligations.
Home Health Aide
Home Care Solutions
06.2016 - 06.2021
- Assist Client with activities of daily living; bathing, grooming and personal care
- Hospice care
- Accompany Client to medical appointments
- Remind Clients of medication schedules
- Monitor Oxygen and other medical devices clients use.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Assisted disabled clients to support independence and well-being.
Home Health Aide
Home Care Solutions
06.2016 - 06.2021
- Assist Client with activities of daily living; bathing, grooming and personal care
- Hospice care
- Accompany Client to medical appointments
- Remind Clients of medication schedules
- Monitor Oxygen and other medical devices clients use.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Assisted disabled clients to support independence and well-being.
Lead Aide
Presbyterian Homes & Services
06.2018 - 12.2019
- Supervise team and help with daily duties such as been point of contact with residents family members in case of emergency
- Handled emergencies in the absence of the nurses on the floor.
- Received and signed for medications delivered and notified On Call Nurse.
- Worked with the team to make sure residents are cared for appropriately.
Lead Aide
Presbyterian Homes & Services
06.2018 - 12.2019
- Supervise team and help with daily duties such as been point of contact with residents family members in case of emergency
- Handled emergencies in the absence of the nurses on the floor.
- Received and signed for medications delivered and notified On Call Nurse.
- Worked with the team to make sure residents are cared for appropriately.
Education
Certificate - Medical Administrative Assistant
Summit Academy
MN09.2022
Medical Administrative Assistant - undefined
Summit Academy
MN09.2022
Certificate - Certified Nursing Assistant
North Metro Health Institute
MN03.2017
Skills
- Medical Claims
- Billing Coding
- Microsoft Office Procedure
- Microsoft Office
- Microsoft Excel
- Medical Terminology
Timeline
Hospital Unit Secretary
Regency Hospital
12.2024 - Current
Hospital Unit Secretary
Regency Hospital
12.2024 - Current
Senior Registration Specialist ER Department
Hennepin Health Care
02.2024 - 09.2024
Senior Registration Specialist ER Department
Hennepin Health Care
02.2024 - 09.2024
Home Health Aide
Lifespark
06.2021 - Current
Home Health Aide
Lifespark
06.2021 - Current
Patient Access Specialist
Children's Hospital Of Minnesota
11.2020 - 11.2023
Patient Access Specialist
Children's Hospital Of Minnesota
11.2020 - 11.2023
Lead Aide
Presbyterian Homes & Services
06.2018 - 12.2019
Lead Aide
Presbyterian Homes & Services
06.2018 - 12.2019
Home Health Aide
Home Care Solutions
06.2016 - 06.2021
Home Health Aide
Home Care Solutions
06.2016 - 06.2021
Certificate - Medical Administrative Assistant
Summit Academy
Medical Administrative Assistant - undefined
Summit Academy
Certificate - Certified Nursing Assistant
North Metro Health Institute
Similar Profiles
Tammy WhiteTammy White
RN at Regency HospitalRN at Regency Hospital
Shaunta DinkinsShaunta Dinkins
Unit Secretary at Regency HospitalUnit Secretary at Regency Hospital
Ismahaan AhmadIsmahaan Ahmad
Care Coordinator at Regency HospitalCare Coordinator at Regency Hospital
Jodi VercauterenJodi Vercauteren
Lead Bookkeeper at CHE, LLCLead Bookkeeper at CHE, LLC
Adama DoucoureAdama Doucoure
Game Night Video Producer at Minnesota Timberwolves And LynxGame Night Video Producer at Minnesota Timberwolves And Lynx