MICHELLE SCHLACHTA

• Facilitated conflict resolution among students to maintain a positive and productive living environment.
• Implemented residential living skills that promoted student engagement and personal growth.
• Conducted regular safety inspections and ensured compliance with housing regulations.
• Mentored new advisors, providing training on policies and resident support techniques.
• Completed regular perimeter & room checks to ensure all student & staff safety.
• Transported students to & from educational / trade classes, work based learning programs as well as dr appointments.
• Assisted in the security department as needed - helping students sign in and out of the center- Searching vehicle upon entry & answering calls for center as needed.
• Assisted in the "Fish Bowl" where needed- receiving student mail & packages for student pickup, answering phones & dispatching calls to all departments. Directing students to different departments on center: as to find needed information.

ie: counseling or schedules

• Enforced rules and regulations to maintain order and safety in residence hall.
• Established consistent relationships with students to maintain professional boundaries.
• Assisted with move-in and move-out processes, streamlining the transition for new and departing students.
• Supervised and mentored students to promote safety and wellbeing.
• Evaluated student progress to identify areas of improvement and provide feedback.

• Checked patients in for surgeries, I confirmed check in times, took co-pays, built the patient chart prior to surgery, I as well verified all signatures required prior to procedure, I broke their chart down making it digitally available to them and medical networks nationwide.

• Wrote payday loans for clients short on funds. I also made collection calls to clients that were coming due on a payment or were past due. I took payments on accounts and set payment arrangements for clients as well.

• Started as a cage cashier, making change, cashing checks, and sending Western Union. I was promoted to Player’s Club / Change. I helped guests with change, paying out jackpots, writing the 1040 tax wins, I also promoted what was happening around the property and served cocktails. I then moved into Drop Supervisor, where my team and I would remove all money from the slot machines, verify the amount of money in the can and determine if the casino had a win or loss for that week, then report it back to gaming control.