Michelle Sekora
Palm Beach Gardens
Summary
Dynamic Bar Manager with a proven track record at Casa Mia Trattoria Ristorante, excelling in customer relationship building and inventory management. Leveraged team leadership and problem-solving skills to enhance customer service and operational efficiency. Achieved a loyal customer base through exceptional service and staff training.
Overview
22
22
years of professional experience
Work History
Bar Manager
Casa Mia Trattoria Ristorante
10.2010 - 04.2023
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
Server/Bartender
Carmines Trottoria
09.2007 - 05.2010
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/Bartender
Millennium Italian Steakhouse
06.2004 - 09.2007
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Server
The Charthouse
02.2001 - 06.2004
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Imaging Certified - Ultrasound
PBIT
West Palm Beach, FL04.2005
Associates - General Studies
IHCC
MN12.1998
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Health and safety
- Training and mentoring
- Responsible alcohol service
- Bar management
- Inventory management
- Staff scheduling
- Health codes compliance
- Conflict resolution
- Customer relationship building
- Guest interaction
- Inventory control
- Safety awareness
- Customer relations
- Outgoing personality
- Issue resolution
- Supply ordering
- Sales promotion
- Service-oriented mindset
- Vendor management
- Event coordination
Timeline
Bar Manager
Casa Mia Trattoria Ristorante
10.2010 - 04.2023
Server/Bartender
Carmines Trottoria
09.2007 - 05.2010
Server/Bartender
Millennium Italian Steakhouse
06.2004 - 09.2007
Server
The Charthouse
02.2001 - 06.2004
Imaging Certified - Ultrasound
PBIT
Associates - General Studies
IHCC
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