Michelle Sellars

• Answered customers questions and addressed problems and complaints via phone.
• Educated customers on regulations and rates pertaining to their future monthly bills.

• Answered customers' concerns and addressed problems and complaints via phone.
• Educated customers on products and rates while helping them view their bill online.

Performed detailed cleaning tasks in residential properties to enhance living environments for clients.

• Executed cleaning tasks efficiently, adhering to client specifications and ensuring high standards of cleanliness.
• Utilized industry-standard cleaning tools and products to maintain safe and sanitary environments.
• Maintained open communication with clients to address concerns and enhance satisfaction levels.
• Developed checklists to standardize cleaning processes, enhancing consistency across services provided.

• Delivered safe and efficient transportation services to passengers across various locations.
• Navigated using GPS technology for optimal route selection and time management.
• Maintained vehicle cleanliness and performed routine inspections to ensure safety standards.
• Communicated effectively with passengers to enhance overall ride experience.
• Adapted quickly to changing traffic conditions and passenger needs, ensuring timely arrivals.
• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
• Demonstrated strong knowledge of geography and local roads for optimal route selection.
• Coordinated efficient routes to avoid delays and optimize schedules.

• Provided customers with courteous, friendly, fast, and efficient service.
• Worked in and supported all areas of the store floor including photo, food and beauty.
• Assisted customers with inquiries and product selection to enhance shopping experience.
• Processed transactions accurately using point-of-sale systems to ensure efficient checkout.
• Resolved customer complaints effectively, improving satisfaction through problem-solving techniques.
• Collaborated with team members to maintain store organization and inventory accuracy.
• Educated customers on promotions and loyalty programs, increasing engagement and retention.
• Monitored stock levels and coordinated restocking efforts to optimize product availability.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.