Michelle Serratos
Elk Grove,CA
Summary
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier Receptionist
Kaiser Permanante
07.2020 - 04.2024
- Enhanced patient experience by efficiently managing front desk operations and maintaining a welcoming environment.
- Demonstrated excellent multitasking skills by managing multiple phone lines, greeting patients, and organizing paperwork simultaneously without compromising service quality.
Education
High School Diploma -
SAVA High School
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Reliable team player
- Phlebotomy
- CPR
- Professionalism and ethics
- Patience and empathy
Certification
CPR
BLS
Clinical Medical Assistant Certification
Languages
Spanish
Native or Bilingual
Timeline
Cashier Receptionist
Kaiser Permanante
07.2020 - 04.2024
High School Diploma -
SAVA High School
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