Summary
Overview
Work History
Education
Skills
Timeline
Generic

KRISTIAN PERILLA

Summary

Hardworking Cashier Receptionist who brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members. Proficient at being flexible, working efficiently and in a timely manner.

Overview

6
6
years of professional experience

Work History

CASHIER RECEPTIONIST

Kaiser Permanente
12.2023 - Current
  • Greeted patients entering department and responded promptly to patients needs.
  • Coordinated patient scheduling, check-in, check-out and payments for billing using check-in systems, e.g. HealthConnect
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Worked flexible schedule in different departments around the medical offices, e.g. Adult Medicine, Family Medicine, Dermatology, Neurology, Nephrology, etc.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Explaining co-pays/applicable fees to patients depending on their Health Plan coverage

TRUST & SAFETY ASSOCIATE

Accenture Flex
10.2021 - 05.2023
  • Transcribing Facebook Portal messages and responses through Single Review Tool (SRT) confirming that each automated interaction 100% accurate
  • Auditing over an average of 150 Instagram profiles a day determining whether the content of the individual's profile is original, original mix, or unoriginal
  • Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
  • Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
  • Enhanced data-driven decision-making through regular reporting of key moderation metrics to management.

WAREHOUSE ASSOCIATE/PHARMACY CLERK

Truepill Pharmacy
04.2018 - 10.2021
  • Processing and inputting prescriptions into pharmacy software based on patient profile.
  • Answer phone calls from patients and insurance companies while working on insurance claims.
  • Meticulously packing an average of over 120 orders per day ensuring that the prescribed medication is correct with all the information guidelines/pamphlets included.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.

Education

Bachelor of Science - Public Health

California State University - East Bay
Hayward, CA
05.2025

GED -

Chabot College
Hayward, CA
06.2020

Skills

  • Interpersonal skills
  • Cash handling and management
  • Point-of-sale system operation
  • Phone etiquette
  • Adaptability
  • Customer Service
  • Decision making
  • Team Collaboration
  • Time Management
  • HIPAA Compliance

Timeline

CASHIER RECEPTIONIST

Kaiser Permanente
12.2023 - Current

TRUST & SAFETY ASSOCIATE

Accenture Flex
10.2021 - 05.2023

WAREHOUSE ASSOCIATE/PHARMACY CLERK

Truepill Pharmacy
04.2018 - 10.2021

Bachelor of Science - Public Health

California State University - East Bay

GED -

Chabot College

Similar Profiles

  • Marie A. Stevenson

    Marie A. StevensonMarie A. Stevenson

    Patient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser PermanentePatient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser Permanente

  • Edith Naguna

    Edith NagunaEdith Naguna

    Special Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical GroupSpecial Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical Group

  • MICHAEL NAVA

    MICHAEL NAVAMICHAEL NAVA

    Area Director at Kaiser Permanente – The Permanente Medical GroupArea Director at Kaiser Permanente – The Permanente Medical Group

  • Diana Iovescu

    Diana IovescuDiana Iovescu

    Program Manager III- Centers for Reproductive Health/IVF at Kaiser Permanente- The Permanente Medical GroupProgram Manager III- Centers for Reproductive Health/IVF at Kaiser Permanente- The Permanente Medical Group

  • Francine Anselmo

    Francine AnselmoFrancine Anselmo

    CASHIER RECEPTIONIST at KAISER PERMANENTECASHIER RECEPTIONIST at KAISER PERMANENTE

CREATE PROFILE
KRISTIAN PERILLA