Michelle Shearer
Spokane Valley,WA
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender/Server
Bolos Bar & Grill
Spokane Valley, WA
09.2024 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed food and drink orders accurately and efficiently for guests.
- Performed opening and closing duties including restocking supplies.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Effectively multitasked within fast-paced environment.
Front Desk Receptionist
CHAS Health
Spokane, WA
10.2018 - 05.2022
- Managed multi-line phone system to handle incoming inquiries efficiently.
- Scheduled appointments and coordinated with healthcare providers for patient care.
- Collaborated with medical staff to ensure smooth patient flow throughout the clinic.
- Processed patient intake forms and verified insurance information promptly.
- Processed and distributed internal and external communications.
Server
Red Robin
Spokane Valley, WA
01.2013 - 02.2021
- Managed food and drink orders accurately and efficiently for guests.
- Delivered exceptional customer service in a fast-paced dining environment.
- Processed payments and handled cash transactions with precision.
- Assisted in training new servers on service standards and procedures.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Bachelor of Science - Integrated Behavioral Health
Spokane Falls Community College
Spokane, WA06-2027
Associate of Applied Science - Integrated Community Services
Spokane Falls Community College
Spokane, WA03-2025
Certification
- MAST Alcohol Server Permit
References
References available upon request.
Timeline
Bartender/Server
Bolos Bar & Grill
09.2024 - Current
Front Desk Receptionist
CHAS Health
10.2018 - 05.2022
Server
Red Robin
01.2013 - 02.2021
Bachelor of Science - Integrated Behavioral Health
Spokane Falls Community College
Associate of Applied Science - Integrated Community Services
Spokane Falls Community College
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