Michelle Shepp
Olympia,WA
Summary
Leadership Training:
7 habits
Inside/outside
Color Code
World Class Leadership
Overview
34
34
years of professional experience
Work History
Human Resources Manager
Fred Meyer
Tumwater, WA
04.2015 - 08.2023
- Responsible for assisting with the overall operations including continuous development of store associates.
- Assess the store daily to meet the needs of business
- Assist with coaching and development of store associates through both formal and informal interactions
- Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality
- at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Operations Manager
Fred Meyer
Lacey, WA
04.1993 - 03.2015
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Provide peer coaching best practices for associates
- Review and analyze all financial reports
- Completion of customer and associate incident/accident reports
- Complete and deliver associate performance reviews
- Interview and hire associates
Cashier
Fred Meyer
Lacey, WA
04.1989 - 03.1993
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Skills
Additional experience:
Knowledge/resource for associates relating to union contract
All aspects of recruiting, hiring and onboarding
Union Grievances
Unemployment hearings
Implementation of new policies and initiatives
Ensuring proper documentation is complete for associates file for any coaching/Discipline discussions
Build positive working relationship with Union representatives
Strategic partnership with management team members
Timeline
Human Resources Manager
Fred Meyer
04.2015 - 08.2023
Operations Manager
Fred Meyer
04.1993 - 03.2015
Cashier
Fred Meyer
04.1989 - 03.1993