MICHELLE SIGONA
Holiday,Florida
Summary
Dedicated Admissions Director with experience in patient referrals and transitions. Known for strong relationship-building and decision-making skills, ensuring seamless admissions processes while providing compassionate support to patients and families.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Director of Admissions
Westchester Gardens Rehabilitation Center
Clearwater, Florida
2025.09 - Current
- Track, review, and respond to incoming patient referrals for SNF placement.
- Enter all patient admission data into PointClickCare (PCC) software.
- Obtain all insurance information, verifications, and authorizations.
- Secure patient signatures on admission documentation and consent forms.
- Provide family tours to familiarize them with the facility.
- Establish and maintain relationships with outside referral sources, such as competing SNFs, LTC Medicaid planners, medical practices, and hospice facilities.
- Coordinate marketing events at facility and within community.
- Maintain daily census reports and share updates with departmental heads.
- Consult with clinical team regarding potential new admissions.
Admissions Coordinator
Westchester Gardens Health & Rehabilitation
Clearwater, Florida
2023.10 - 2025.09
- Track, review, and respond to incoming patient referrals for SNF placement.
- Maintain daily census reports, and distribute updates to department heads.
- Enter all patient admission data into PointClickCare (PCC) software.
- Conduct facility tours for prospective patients and family members.
- Assist the Director of Admissions with territory management by marketing assisted and independent living facilities and building relationships with home health companies.
- Obtain patient signatures on admission documentation and consent forms.
- Obtain all insurance information, verifications, and authorizations.
Certified Nursing Assistant
Westchester Gardens Health & Rehabilitation
Clearwater, Florida
2003.09 - 2023.10
- Documented patient information accurately in electronic health records system.
- Provided emotional support and companionship to enhance resident well-being.
- Participated in training sessions to improve skills and knowledge in caregiving tasks.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
Education
High School Diploma -
Gulf High School
New Port Richey, FL2001-05
Skills
- Detail-oriented and self-motivated
- Verbal and written communication
- Client service excellence
- Decision-making abilities
- Organizational skills
- Multitasking proficiency
- Leadership capabilities
- Time management
Certification
Certified Nursing Assistant 8/2/2003
Professional References
- Suzie Prince, Clinical Case Manager, Guided Care (727) 424-7923
- David Fisher, Clinical Liaison, Encompass Rehab (727) 430-5385
Timeline
Director of Admissions
Westchester Gardens Rehabilitation Center
2025.09 - Current
Admissions Coordinator
Westchester Gardens Health & Rehabilitation
2023.10 - 2025.09
Certified Nursing Assistant
Westchester Gardens Health & Rehabilitation
2003.09 - 2023.10
High School Diploma -
Gulf High School