Michelle Hildebrand
Belpre,OH
Summary
Dedicated nursing professional with a strong work ethic and a valid license in the state of WV. Experienced in monitoring and providing care to patients with diverse needs. Proficient in updating charts, tracking vital signs, and preparing biological samples. Committed to maintaining a safe environment and well-versed in infection control and prevention protocols. Transitioning into a leadership role to ensure efficient day-to-day operations, quality, and exceptional patient care.
Overview
17
17
years of professional experience
Work History
Patient Care Manager
Housecalls Hospice
10.2023 - Current
- Maintained accurate documentation of patient interactions, treatments administered, and progress notes in electronic medical records systems.
- Developed strong interdisciplinary team collaboration, resulting in better patient outcomes.
- Oversaw day-to-day operations of the department, ensuring seamless coordination between all members of the care team.
- Collaborated with physicians and other healthcare professionals to develop comprehensive treatment plans for patients.
- Promoted a positive work environment by fostering effective communication, teamwork, and employee engagement.
- Ensured compliance with healthcare regulations by implementing policies and procedures for the highest quality of care.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
Hospice Registered Nurse Case Manager
Housecalls Hospice
09.2022 - 10.2023
- Delivered comprehensive support for physical, emotional and psychosocial needs of each patient
- Modified care plans ahead of time to prevent problems identified during routine evaluations.
- Minimized pain and discomfort with medical and non-medical interventions
- Controlled infection risks with proper wound care and aseptic techniques
- Administered medications to patients and monitored patients for reactions or side effects
Registered Nurse
WVU Medicine Camden Clark Medical Center
06.2021 - 09.2022
- Administered oral, IV and intramuscular medications as part of patient treatments
- Managed direct care of patients, conducted assessments and documented care activities
- Implemented treatment plans for acute and chronic conditions
- Assisted in delivery of newborns and provided postpartum care to both mother and child
Patient Care Technician
WVU Medicine Camden Clark Medical Center
05.2020 - 06.2021
- Kept healthcare team informed with regular updates to patient charts covering vitals, treatments and responses
- Worked alongside registered nursing staff and followed care plans
- Monitored patient response, both mother and infant, to treatment plans and reported unusual findings to nurse supervisor
- Prepared for patient admissions by cleaning rooms and setting up ordered equipment for each patient's needs
- Assisted newborns with bathing and feeding for personal health and wellbeing
Emergency Room Technician
Marietta Memorial Hospital
06.2019 - 03.2020
- Greeted and assisted patients with directions and registration process
- Reported patients' conditions to administrative staff to update medical records
- Transported patients to and from ancillary departments as specified by nursing staff
- Entered patient data accurately into EMR management system
- Drew blood, changed dressings and provided catheter care in ER operations
- Cleaned rooms and changed linens for incoming patients
- Monitored and interpreted cardiac and rhythm to manage patient status
Quality Analyst
Highmark WV
05.2008 - 06.2019
- Compiled and analyzed statistical data
- Promoted company in maintaining work environment focused on quality, communication, collaboration, integration and teamwork
- Audited advocate phone calls in which they explained coverage options to potential policyholders, answering any questions or concerns
- Analyzed claims processing errors, gleaning information to determine the origin of issues, and then initiated corrective action
- Prioritized daily tasks to complete workloads within department's expected timeframe
Education
Associate Degree - Nursing
Washington State Community College
Marietta, OH05.2021
Bachelor of Arts - Psychology
Marshall University
Huntington, WV05.2002
Skills
- Wound care
- Chart updating
- Medication administration
- Patient assessment
- Strong communication
- Problem-solving
- Treatment planning
- IV management
- Leadership
- Staffing
Timeline
Patient Care Manager
Housecalls Hospice
10.2023 - Current
Hospice Registered Nurse Case Manager
Housecalls Hospice
09.2022 - 10.2023
Registered Nurse
WVU Medicine Camden Clark Medical Center
06.2021 - 09.2022
Patient Care Technician
WVU Medicine Camden Clark Medical Center
05.2020 - 06.2021
Emergency Room Technician
Marietta Memorial Hospital
06.2019 - 03.2020
Quality Analyst
Highmark WV
05.2008 - 06.2019
Associate Degree - Nursing
Washington State Community College
Bachelor of Arts - Psychology
Marshall University
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