Michelle Staber
Charlotte,NC
Summary
Healthcare administrator with strong background in quality assurance and patient care coordination. Demonstrated success in improving operational efficiency and managing budgets effectively. Achievements include significant enhancements in service delivery metrics.
Overview
6
6
years of professional experience
Work History
Corporate Travel Coordinator
Chase Bank
Houston, Tx
06.2024 - Current
- Coordinated transportation and accommodation logistics for corporate events.
- Collaborated with accounting department to streamline invoicing processes for corporate travel.
- Reviewed and updated travel policies to ensure compliance with corporate guidelines.
- Negotiated with vendors to secure competitive rates and enhance service offerings.
Regional Clinical Administrator
Village Medical Centers
Tampa, Florida
03.2021 - 05.2024
- Developed departmental goals and operational improvement strategies to enhance overall performance.
- Established quality assurance protocols to enhance delivery of patient care.
- Monitored patient records for accuracy and compliance with established care standards.
- Provided administrative support to physicians, nurses, and healthcare professionals.
- Assisted with budgeting operations by tracking clinical service expenses.
- Facilitated communication among healthcare providers to promptly address and resolve patient care issues.
- Managed daily operations to optimize workflow and improve service delivery.
Urgent Care Administrator
Advent Health Tampa
Tampa, Florida
01.2020 - 03.2022
- Coordinated scheduling for medical staff and patients, improving appointment flow and reducing wait times.
- Managed daily operations to ensure smooth workflow and timely service delivery.
- Streamlined daily administrative tasks, enhancing organization and efficiency of office operations.
- Implemented office procedures that enhanced workflow efficiency and communication.
- Collaborated with healthcare teams to facilitate effective patient care coordination.
- Trained new administrative staff on office protocols and software systems for seamless integration.
- Ensured accurate completion of paperwork before submission deadlines.
- Monitored office stock levels to maintain adequate inventory and prevent shortages.
Education
Master of Science - Healthcare Administration
University of Phoenix
Tempe, AZ10-2026
MBA - Human Resources Management
University of Phoenix
Tempe, AZ11-2014
Bachelor of Arts - Marketing Management
Western Michigan University
Kalamazoo, MI05-1986
Skills
- Project management
- Vendor negotiation
- Time management proficiency
- Data analysis
- Healthcare management
- Financial budgeting
- Quality assurance
- High volume environments
- Effective communication
- Team collaboration
- Emergency response planning
- Patient care coordination
Affiliations
Implemented regional volunteer schedule to attend local food bank distributions for assistance and distribute marketing materials to attendees . Also implemented attendance at local senior center events to market our professional medical facilities and services.
Timeline
Corporate Travel Coordinator
Chase Bank
06.2024 - Current
Regional Clinical Administrator
Village Medical Centers
03.2021 - 05.2024
Urgent Care Administrator
Advent Health Tampa
01.2020 - 03.2022
Master of Science - Healthcare Administration
University of Phoenix
MBA - Human Resources Management
University of Phoenix
Bachelor of Arts - Marketing Management
Western Michigan University