Michelle Stallings

Centracare

Benson, MN

05.2021 - Current

Assisted in maintaining accurate records and filing systems for office documents.
Processed incoming mail and packages, ensuring timely distribution to staff members.
Operated office equipment, including printers, copiers, and fax machines efficiently.
Responded to customer inquiries via phone and email, providing helpful information.
Collaborated with colleagues to maintain a clean and organized workspace.
Participated in team meetings, contributing ideas for improving office processes.
Assisted customers with inquiries and complaints in a professional manner.
Answered phones in a courteous manner while providing excellent customer service.
Communicated with customers and employees to answer questions or explain information.
Greeted visitors in a friendly and professional manner while directing them appropriately.
Performed data entry tasks to update customer accounts records.
Verified accuracy of all paperwork prior to submission for processing.
Organized and maintained filing systems for confidential documents.
Supported office clerical functions using word processing and other software, email and office machines.
Scanned documents into digital formats ensuring accuracy of content.
Followed confidentiality rules to preserve data quality and reduce potential information compromise.